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Qualifications and Experience
Dr. Norman Y. Chow graduated from the Shandong Med Univ, Jinan, Shandong, China (242 46 Prior 1 1 71) in 1961. He works in Rialto, CA and 2 other locations and specializes in Family Medicine. Dr. Chow is affiliated with Arrowhead Regional Medical Center, Community Hospital Of San Bernardino, Loma Linda University Medical Center and Pomona Valley Hospital Medical Center.
Verified Patient Reviews
The staff is very nice and friendly
The staff is rude and they have you wait like a walk in then shuffle you out as fast as they can they don't care about patients
The ladies were really nice, and the doctor made me feel very comfortable and she was very nice she made me feel like she really cares I have a phobia of doctors but she made me want to come back I only want her as my doctor!
Staff was great. Made me feel comfortable. Check-in process took very long even though I had an appointment.
I was pleased with the service and like that they took action and getting Lab work done.
he's looks, walks, talks and acts like he's 90. you can't understand him because he mumbles. when he was talking to me I had to ask him 3 or more times to repeat himself. He only works on FRIDAYS and will give you a snotty PA who will demean you. The front office staff are just worker bees who know nothing and care nothing about you. the front office desk girl said she even draws blood! the place is a hole in the wall and a terrible place. I only went to him because I had no med ins and he was the only one who accepted straight Medi-Cal when I had it in between jobs. I never found out my medical condition and felt so frustrated every time I was there. NEVER EVER GO THERE!!!
All the staff were very nice and professional. The nurse practitioner that saw me was the best. The only complaint was the wait time almost 2hr wait.
I went to apply for an apointment over the internet to see Dr. Chow, the very next day I was being seen in his office.So far I,m off to a good start with the M.D Norman Chow.
I dont feel that my needs were addressed. Some of the services I requested were not even cared for. I am still in search of a new doctor that can handle all of my ailments and address my needs as a patient. I was completely unsatisfied.
At first I was scared. But there staff was great. Thought I was going to be there for a while but I was in and out.
I was sadly disappointed in my experience, I made my appointment for 10:30 am this morning. I arrived at 10:15, I was not called up until 11:20 and then I was given paper work to fill out. I mentioned I already had given all my information through the online website. About 20 minutes later I approached the women at the counter and asked why I had been waiting over an hour for my appointment at 10:30. She said it was because my insurance was taking longer to process, she had just got my information 20 minutes prior. Expect that your appoint time means nothing at this location. I hope this is helpful
M.A are not professional.
I did not expect this to be a "Clinica" when I made this appointment. I was very disappointed in the staff as they didn't seem to care what time it was nor how long you had been there. I waited an hour and 15 minutes for a 3 minute doctors visit. In a crowded and noisy waiting room.......sigh.
I made my appointment online, and called the office the night before to confirm my appointment. the receptionist confirmed my appointment time AND location. When i showed up for my appointment - the 3 nurses/secretaries standing in the lobby gave me the DIRTIEST look. Proceeded to treat me like a burden. They told me that they don't make appointments this late - and the doctor was leaving - but now he has to stay because they cant deny me now. They pushed me through the process as quick as they could. I told them i wanted to get birth control as well as discuss multiple issues. The doctor walked in, and basically handed me a script for whatever birthcontrol i asked for. looked at me for maybe 2 minutes. asked about ONE of the pains i wanted to discuss, then walked out of the room. The receptionist CALLED me out of the room from down the hall. handed me the script and i said "oh, thats it?". She said YEP! So i left... appearantly my doctor appointment ended. I didn't get to discuss any of the multiple concerns I went in with. Moral of the story. Just don't go here. And don't schedule with ZocDoc. Waste of time - and money. I'll be disputing anything i get charged for this visit.