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Dr. Pamela Baines, MD

Ear, Nose & Throat Doctor

Professional statement

Dr. Baines, a board certified Otolaryngologist, attended the University of Miami Miller School of Medicine. After graduation she completed an Internship at Waterbury Hospital and a Residency at Louisiana State University Medical Center. Dr. Baines is fluent in Spanish and French and can take care of all your allergy and ENT needs.

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Specialties

  • Ear, Nose & Throat Doctor

Practice names

Hospital affiliations

  • Memorial Hospital of Tampa
  • Saint Joseph's Hospital

Board certifications

  • American Board of Otolaryngology

Education and training

  • Louisiana State University (Residency)
  • Medical School - University of Miami, Doctor of Medicine
  • Waterbury Hospital (Internship)

Zocdoc awards

See you again
Rapid registration
Speedy response

Languages spoken

  • English

Provider's gender

Female

NPI number

1750378170

Office locations

Florida E.N.T. and Allergy

South Tampa

3006 West Azeele Street

Tampa, FL 33609

Florida E.N.T. and Allergy

5105 N Armenia Ave

Tampa, FL 33603

Florida E.N.T. and Allergy

13015 Summerfield Square Dr

Riverview, FL 33578

Patient reviews
All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
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Encantada con la atención prestada
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As always, Dr. Baines was professional and patient. She answered all of my questions and made me feel like I was important.
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excellent
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I was treated well and the doctor explained everything to me as the appt progressed.
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She's very thorough and answers any questions you may have about your visit.
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She is very professonal but yet understanding and kind very hard to get in a doctor now a days. Sometimes the wait is longer than others but we all have different problems, so try to understand some peoples problems could be more times consumming.
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Well organized, very informative and professional. Dr.Baines and her staff deserve the best rating!
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She was polite, professional, and showed a sense of humor.
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She is a true professional who cares. She discusses what she plans to do, and explains as she goes along during the procedure. She listens to your concerns and responds accordingly. She allows you to be involved in decisions about your health.
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She was definitely nice to see and talk to.
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I've been a patient of Dr. Baines for Ear Nose & Throat issues for over 10 yrs. Last year I needed sinus surgery. Not only is Dr Baines Board Certified in ENT, she's a plastic surgeon too! Could not be happierwith outcome of my septoplasty and other surgical procedures that required grafting tissue from my ear to repair my sinuses and nose. Thank you Dr. Baines! I so appreciate the professionalism of your staff and the courtesy and convenience in scheduling my appointments. Many thanks to the whole team!
Source: Zocdoc
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I have always found Dr. Baines open to discussing any health related issue and willing to make suggestions to improve treatment outcomes. I have seen Dr Baines for a number of years and feel that she is worthy of the highest recommendation for caring and excellence.
Source: Zocdoc
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Dr. Baines is very knowledgeable and informative. She is always great about answering any questions I may have. While it is usually a bit difficult to get in to see her, and there is always a wait in the waiting room,she is worth the wait, in my opinion. There's a reason why she is in such high demand...she's just that good.
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I love Dr. Baines She is great explains things very well.
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Dr Baines helped me remember one of my medicines for the record (the name slipped my mind but I did remember its first letter), and we had a good discussion of my case and alternative hearing aids - pros and cons.
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Very thorough exam and follow up.
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I FEEL LIKE SHE COULD HAVE BEEN A LITTLE MORE ATTENTIVE TO WHAT I HAD TO SAY.
More than 1 year ago
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Very professional, answered all my questions and provided me with her opinion respectfully.
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Dr. Baines was able to evaluate and treat my problem very quickly. My complaint is the wait time. I waited over 1 hour past my appointment time with no explanation for the delay. In my opinion this demonstrates grave disrespect for her patient's time.
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It was great she is good
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Succinct, clinical explanations; personable, proficient doctor! Wait time for the appointment was a bit too long. Waiting room was packed!
More than 1 year ago
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NEGATIVE STARS!!! The absolute worst experience ever from beginning to end. The office is very unorganized even when it came down to having my surgery, which I had to go through 2 other doctors for them to find one who tookmy insurance which ended up being Dr. Baines. The office is always busy and running behind, however when the patient is late they get threatened with the 15 min Grace period, however when they are making the patents wait for 2 and 3 hours there isn't any remorse. The front desk is so unprofessional. Constantly snickering, telling jokes, and making snide comments as if the waiting room isn't within earshot. I would not recommend this experience to ANYONE. The only person who showed concern and who was compotent to do their job was Showneen.
Source: Zocdoc
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She is an excellent doctor. Takes time with you and the best. As usual with every Dr. I go to the office staff tells me they don"t have my referral after I've spent alot of my time, like at least theprevios day making sure they have it. Office staff very nice, but it's the same everywhere. Wait time extra extra long today, which normally isn't the case. Staff kept apologizing, which I appreciated. Could not say enough anout the Dr. If you want the best..and she really cares.
Source: Zocdoc
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I visit Dr Baines 8-15-2016 for the second time and was very impressed . I got in right away & she took a cat scan of my sinus and showed me right there as she read them to me. I havebeen to Doctors for 10 years and none has done as much as she has in 2 visit. I haven't been able to smell or taste any thing for at least 8 mo. and off & on for 10 years . II found out I have Polyps that is covering over my sinus & will have to be removed then I will be able to smell & taste. After all I been through I praise God for putting her in my lift. Love you Dr. Baines Rose G.
Source: Zocdoc
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She is thorough, explains everything and is kind!
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It was a long wait because Dr. Baines had surgey scheduled that day. She's a very nice doctor. I would appreciate if doctors would tell their patients what the medications/prescriptions are for. In my case, the medications are not working. I felt my condition did not improve.
More than 1 year ago
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I very much appreciated that Dr. Baines truly listened to my concerns and addressed each one. This was my first visit and I am now informed about a few bothersome mysteries that had stumped other doctors. Dr. Baines conducts her examinationin an organized, detailed manner, quickly focusing on the primary concerns without overlooking contributing factors. That's a bit uncommon and a definite asset in the examining room. I believe Dr. Baines to be top choice when you have mystery, elusive, or unusual symptoms that other doctors simply waive aside, leaving the patient stuck in the muck. Dr. Baines will pull you out. Oh, about the wait time that seems to be a common complaint - I must have hit it right, I didn't experience any horrific wait time, but, I arrived prepared with reading material. Dr. Baines is neither typical or routine in her examination method. If your need is for an ENT specialist who has the experience, knowledge, and the will to assess and inform, then she's your best choice, regardless of how long the wait time may be.
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I had a very thorough examination. Dr. Baines took her time to find out exactly what was going on with me.
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Very knowledgeable and helpful, however i was at office for 2.5 hours and visited with her only a half hour of tgat time the rest of tge time i was waiting.
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I loved how she took her time with me and all of my questions. By far, she was a great doctor! I would highly recommend her to anyone.
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She is every good.
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Havent seen an ENT in a long time she very thorough and I will be back for further testing
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This office is wonderful. The front desk is friendly and attentive. The MAs are also very friendly and efficient. Dr. Baines took time to really listen to me. Love this practice!
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Very thorough and nice!
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Dr Baines is a very professional Dr, and she wants to do as much to satisfy the patient as possible and make your experience very well. She understands pain tolerances and thresholds and works with those in a timely manner. Iwould recommend her for all your ENT and surgical needs.
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It was not what I had hoped. Although she was very pleasant and presumably very knowledgeable, I am looking for a doctor who listens to me and does not pigeon hole me into "routine" treatments. I do not feel as thoughthe doctor actually listened to me or what my personal underlying medical needs are. Disappointing at best.
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I love the way Dr. Baines takes the time to explain things and answer all my questions. I had all the info I wanted and needed for my surgery. The surgery went great, and the follow-up visit the same. She is a caring physician.
Source: Zocdoc
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Shes very kind and easy to talk with,answers all questions you have
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She lacks a tad of bedside manner, however she really makes it up in her attention to detail. She is very thorough. I did not feel as if I was being seen in a rush. She allowed me the time toask questions and express my concerns. Several months back, I was seen by another physician in this group of Tampa Bay ENT, and did not get the quality of medical attention as I received from Dr. Pamela Baines. I highly recommend her.
Source: Zocdoc
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Certain members of the staff do not know how to behave in a professional manner, including one staff member who handled the probe end of the sinuscope with her bare hands more than once while setting it out for the doctor.During a different visit, the same staff member got upset when I insisted on reading what she asked me to sign and punished me for it by making me wait ten minutes to leave the office. That in combination with longer and longer waits for each of my visits makes it very unlikely that I would to recommend visiting this office to anyone.
More than 1 year ago
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I am satisfied ,She explained very well what I had......she is ok...Dr.
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I believe that a physical condition I am experiencing with my right ear is finally being addressed by Dr. Baines. I have great trust in her and know she will be able to help me.
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She is awesome!!!! Thank you
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She is very professional and thorough. I believe that she will be able to help me get well.
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Smart - nice - quick/to the point -- didn't do extras to bump up billed invoice, etc.
More than 1 year ago
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Very good
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Dr. Baines is great, she has always taken good care of me and I appreciate her!
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The Dr was excellent, the waiting was horrible. They should put tvs in the patients room to alleviate the anxiety of the long wait.
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The staff was very kind and engaging. Dr. Baines is very knowledgeable and thorough; it felt great to find a doctor who actually trying to figure out the cause of your symptoms and not just write me a prescription.
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Very satisfied, Dr Baines was very thorough and address all question. I would highly recommend Dr Baines
Source: Zocdoc
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