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Qualifications and Experience
Awards and Publications
Robin Tong is a concerned and friendly primary care doctor and family physician serving the community of Chicago, IL. Dr. Tong attended Midwestern University, the Chicago College of Osteopathic Medicine, where he received his medical degree, and completed his residency at MacNeal Hospital. He studied biologic sciences at the University of Chicago. Dr. Tong is a part of Chicago Health Medical Group. He is board certified by the American Board of Family Medicine. He sees patients for illness, as well as other common and specialized reasons. Dr. Tong speaks English, Cantonese and Mandarin fluently, which makes him widely accessible to patients from a variety of cultural backgrounds. He has won multiple awards, including the prestigious Gold Humanism award. Outside of his practice, Dr. Tong enjoys running, gardening, and playing the violin. Dr. Tong is devoted to ensuring the longevity of his patients’ health and developing long-lasting relationships with them. He takes his time to understand symptoms and give correct diagnoses to ensure the continued health of all his patients.
Verified Patient Reviews
Amazing! I made an appointment here for a second opinion when my previous doctor made me feel uncomfortable for disclosing my same sex relationship. Dr. Tong and his staff made me feel comfortable talking about my history. They eased any anxieties about medical care. BEST OF ALL: they listened. I am so grateful for this experience. Highly recommended.
Dr Tong is a wonderful physician. He is a good listener and is very empathetic. I never feel rushed or uncomfortable during my appointments.
I thought it went well, I would definitely see him again. One of things I like about him, is that he explains things on micro level. Not alot of doctors do that, and his bedside manor is excellent. Pretty easy to talk to!
Dr. Tong was very nice and helpful. I was nervous about this appointment when i went in but he really put me at ease. He was empathetic to my concerns and I feel like he really listened to my problems. I also liked that he suggested some minor dietary changes instead of jumping straight to medications. I've had other doctors in the past who threw medication at symptoms instead of trying to treat the cause. This was my first visit with Dr. Tong and I will definitely be going back to him in the future when I need a doctor.
A VERY PLEASANT EXPERIENCE
I am new to the city and have many issue. Dr. Tong takes his time and listens to me and reviews all my records I brought. He is prioritizing everything and treating me well. He has taken his time get my medications in correct order so I didn’t miss a dose. I recommend him highly.
Had a wait but I arrived early so it was expected.
Robin as always is my favorite doctor. Highly recommend! I drive >35 min to his office but it's worth it to me.
Dr. Tong is always helpful, always patient, always caring. Simply the best.
Had a fairly quick and standard check up appointment with Dr. Tong. I really appreciated that he saw me right away and was very clear and helpful in his suggestions for my care.
Dr. Tong was courteous, caring, and took his time with me. Highly recommended.
I had an excellent first visit with Dr. Tong. I was in need of both a PCP and some pre-surgery tests, and now I have both and more.
He is always professional and listens carefully.
I've seen Dr. Tong for several medical issues over the past year and a half or two years and every single time he has been wonderful. I have to say that he has the best bedside manner of any doctor I've seen. He really listens and takes the time to explain things. He is a very caring, genuine, person who treats you like a whole person. He never rushes you and always takes the time to answer questions in detail. I also appreciate that he personally calls with test results and to check in to see how you're doing after a procedure. It's so rare to find such a wonderful doctor as Dr. Tong. He is a true gem and I feel so fortunate that he is in my neighborhood! Thanks Dr. Tong and staff!
Lovely facility, friendly staff and professional. I'd highly recommend!
Definitely a super-pleasant visit... or at least, as pleasant as a doctor's visit can be. Helpful and informative.
I'm so glad Robin Tong is my doctor. I'm finally happy to have found a good, thero doctor with a amazing staff!!!
Dr. Tong and the staff at Chicago Health Medical Group were amazing! Dr. Tong was incredibly personable and very warm. I had read the reviews before choosing him and they were all accurate! Dr. Tong talks with you on a personal level, in everyday language, making sure I understood what was expected and what the future treatment plans are. This was my first visit to this clinic and the experience will bring me back if need be in the future. Very friendly staff from the front desk to the nurse-- a very comfortable setting.
Dr. Tong is always pleasant, personable, and explains things in a way that is easy to understand.
He was helpful and easy to talk to. Talked about everything in layman's terms and even showed pictures of my suspected condition. Very empathic and listened well.
Dr Tong and his staff are always a please to see and I feel comfortable with their work.
Everything went well. No long waits and the doctor was very nice and has good people skills. :) thanks Dr Tong see you next time.
A very nice doctor. He was very thorough even for minor conditions.
Great doctor! Very knowledgeable.
I was having a hard time finding a primary care physician in Chicago. This office was an amazing find! The office itself is clean and bright, and the entire staff is warm and unhurried. Dr. Tong is incredibly patient, and answered every question I had. Highly Recommend!
My visits with Dr. Tong are ALWAYS pleasant. I'm not one to enjoy the experience of going to the doctor, however, he makes it seem like it's a fun task. He's very patient, and he takes his time to give advice, solutions, and lifestyle changes- he doesn't just push prescriptions/pills. Such a great guy!
As always, he was very thorough and explained everything clearly.
It was great. I didn't feel like I was being lectured or shamed, I got actual care.
Dr. Tong is by far the most kind, caring, professional, terrific physician i could ask for. He always takes time to explain things, and will always answer my many questions. He never makes you feel rushed or like he's disinterested. He makes phone calls back to you himself, and makes the doctor patient/relationship great! Also, the office staff are amazing people. They are accomodating, and warm, while being professional. To anyone looking for a new office, and Dr, I cannot recommend Dr. Tong highly enough.
Had a great time again! Short and to the point but informative as usual.
I am so happy that I found Dr. Tong! His process is quick, caring, and effective. You cannot ask for more when you're looking for a Primary Care Physician. The staff is warm and welcoming, and just as attentive with the care. I look forward to him being my doctor for years to come.
I was thoroughly impressed and reassured that I have chosen the right doctor!
Dr. Tong is very compassionate, gives you all time needed and offers excellent complementary therapies. I highly recommend him!
Very willing to explain and teach if I had questions. Took his time with me even though I was the last patient of the day I really appreciate how much attention and patience he had for me!
I've written this before in previous reviews both here and elsewhere (repeatedly) but Dr. Tong is the best!
Dr Tong was very pleasant and professional. I appreciate his holistic approach to treatment.
Dr Tong was great. Efficient, fastly but not rushing. He made good suggestions and made me feel comfortable the entire time.
Excellent and thorough visit, per usual from Dr. Tong
Dr. Tong was professional in his manner and very clear in his explanations. I have no problems recommending him to anyone looking for a general practitioner or family doctor.
Robin was helpful in every way. It is hard to find someone to listen and not assume right away. Dr. Robin ask all the questions, he listens to your responses, questions & concerns. He does not rush -which is a big selling point for me. BEST DOCTOR!!!
The whole appointment was great; from check-in to seeing the Doctor to having labs done. Great location, nice professional office. Dr. Tong took time to listen to all my concerns and address them. Highly recommend!
Dr. Tong was amazing!! He was kind and his staff made me feel very comfortable.
Dr Tong was great - very friendly, professional, patient and informative. He gave a quick diagnosis and clearly articulated all treatment options. The clinic was clean and comfortable and the support staff were great too. I wouldn't hesitate to return.
He was taking care of all the issues we are discussing. He make it easy to understand on the illness we are discussing. Suggesting proper medications and analysis.
I was very pleased with Dr. Tong and his staff. The were pleasant and accommodating and I felt like they gave me one on one attention and made sure that I understood what they were seeing.
Dr. Tong is a great doctor.
Dr. Tong is very thorough, explains everything clearly, and is a good listener. Good sense of humor, too.
Every appointment with Dr. Tong helps me heal and work towards sustainable health. He always comes to the table with several options and all the information I need to make the appropriate decision.
He listens to what I'm saying. He takes care to consider me and my medical issues. He's kind and caring and really knows me.
Very nice and very helpful!
Great suggestions given by my doctor to improve my health
Awesome doctor per usual. Addressed needs and laid out a plan of care
Look forward to him now being my primary doctor. Very informal and professional
I had an IUD inserted. Though I was terrified to death, Dr. Tong was very reassuring, careful, and understanding. Barely painful thanks to his calm presence and precaution. The best!
Great doctor that doesnt rush you and allows ample time to meet with you. Really enjoy having him as my doctor and feel like i can trust him and I can be honest with him without judgement.
Front office staff was lovely. Diana D. was so sweet and accommodating. The other woman was just as wonderful, but unfortunately I didn't catch her name. I was the last appointment of the day at 6:20 on a Monday and not once did I feel rushed or like I was an inconvenience. Dr. Tong is just as awesome! He takes the time to actually LISTEN! And he educates without making you feel preached to.
Dr. Tong is my favorite doctor I've ever been to. He took time to explain exactly what he thought could be the problem and what, how, and why he was going to test. He didn't trivialize my concerns like so many doctors do, and he was thorough and understanding. Overall, I thought he and his staff were competent and friendly, and I would definitely recommend him. I had a small wait time while I filled out forms, but once I was finished they took me right in.
It was great! Dr. Tong was very thorough in my examination and his explanation of his proposed treatment plan. He also really thought about what would be most beneficial and applicable to me. 10/10
He made sure that all my concerns were addressed. I didn't feel rushed. It was a great visit, highly recommended!
VERY LGBT-affirming and sex-positive and VERY professional. The staff were also lovely
This is not the first time I have seen Dr. Tong, and each time I see him, it just gets better and better. We worked on a treatment plan for my asthma, and when the one we decided on didn't work out, Dr. Tong took time out of his personal time to figure something else out with me.
Dr. Tong is super helpful, personable. Highly recommend.
Great primary care physician. Very thoughtful and makes a point to be clear and concise. His office is very professional and I've never had to wait for service or an appointment.
Patient, informative, professional, and caring. Followed up with everything he said he would do. Put me at ease of my worries.
Dr. Tong is really knowledgeable and comforting. Everytime I go is a pleasure, would highly recommend.
Fantastic bedside manner. Was attentive, thorough and had a sense of humor.
I'm happy to have found a friendly, competent, intuitive, and LGBT-friendly doc on my first try since moving to Chicago. The nurse/MA seemed nervous while checking vitals but that's because a company QC lady was right behind her the whole time! Great experience; I'll likely make Dr. Tong my PCP.
Such a great doctor, I'm so glad I found him. His approach is very holistic and he really takes the time to listen and empathize. The staff is also great!
Dr. Tong is absolutely the best primary care physician I have ever visited. He really listened to my symptoms and took a lot of time with me to find out what was wrong and make me feel comfortable! He has amazing bedside manner and takes the time to explain everything he's doing in clear detail. And the office is so clean and bright! I highly recommend Dr. Tong.
The lady at the front desk, Betty (my nurse), and Dr. Tong were all extremely pleasant and professional! I just moved to Chicago a few months ago and haven't visited a doctor yet. I was so nervous going in and I was so happy when I left. I felt very comfortable and felt as if I was being given all the information about my issue. There were no condescending remarks or questions asked. I can't speak highly enough of the level of professionalism by everyone I interacted with! Also- very nice office! Very clean!
Speaking with the utmost sincerity, Dr. Robin Tong is one of the best doctors I have ever had the privilege to be a patient of. Unlike a lot of other doctors nowadays who basically just sit behind a desk and prescribe drugs, Dr. Tong is very much hands on. He listens to you carefully, patiently, and doesn't rush you. He lays out various options for you to choose from and is happy to discuss all those options, taking the time to explain everything thoroughly. He is genuinely caring and it comes through. Truly, there are so few doctors out there that are like that now and I should know due to my medical history. I cannot recommend Dr. Tong of the Chicago Health Medical Group enough. If you are looking for a primary care physician, this is your doctor.
Everyone was great and super nice
Dr. Tong is a supportive and sensitive physician. He made it clear that MY views and concerns would determine the course of any treatment or treatment plan, and not "standard medical practice."
Everyone in the office was extremely kind and personable, I'm very pleased with my experience.
A friend of mine recommended Dr. Tong and I'm so glad she did. He was a good listener and I didn't feel rushed at all even though my appointment was at the end of the day. He gave me a thorough explanation of two prescription options and talked with me about which would better meet my needs. I can't think of any way my experience could have been better.
Staff was professional and welcoming. I hardly waited at all for my appointment. Dr. Tong was great.
Dr. Tong was prompt, pleasant, and courteous. He and his entire staff were a pleasure to work with.
Dr. Tong was super friendly, professional, and a good listener. He answered all of my questions thoroughly and carefully. It was a terrific experience!
I honestly cannot recommend Dr. Tong strongly enough. He is great at each visit, but after I went into his office to get my IUD removed I had such a good experience I just wanted to weep. He was remarkably intuitive to my needs during the procedure as I wanted to talk to be distracted and he picked up on that immediately and kept me as removed from what was happening as possible. He's perceptive and understanding about LGBT issues and you can speak with him knowing there will never be any judgement. I feel like I can ask him any questions concerning my health without worry! Truly the best experience I've had with a medical health professional and I keep going back even though I don't live close anymore.
I appreciated his listening ear. He was very thorough with Q&A. He and the entire staff work for the betterment of their patients. It's been a looonnnggg time since I've felt this great about seeing a doctor.
Dr. Tong is an incredible physician. Compassionate, patient, kind and caring. He is the gold standard for health care providers. Don't hesitate to book an appointment with him, especially if you are interested in LGBT-specific healthcare or holistic approaches to medicine.
Dr. Tong's general demeanor and quality of care were excellent. He listened to my concerns and was able to provide feedback and advice. The nurse and front desk staff were also very professional and pleasant.
Dr. Tong is awesome. So glad he is my doctor. :)
Dr. Tong was very professional and accommodating of the fact that I have no insurance and would be paying out of pocket.
He is a very good listener , helpful person , act like a friend.
Dr. Tong is an amazing approachable doctor !! Besides having an understanding and warm "bedside manner", Dr. Tong truly cares about his patients and it shows. He even made it a point to follow up with some suggestions on the phone, after my visit. I have never come across a physician who was so attune with what his patient needed, and am sincerely glad that I discovered him. The office staff is great, too !! Thank you so much, Dr. Tong !!
Dr. Tong was exceptionally kind, attentive and professional. Receptionist and nurse are also extremely nice and professional, and the entire place is clean and well equipped. I'd recommend Dr. Tong and the clinic to anyone!
Finally, a doctor that spends quality time helping you figure out what's wrong. He explains medicine simply and to the point.
Great bedside manner. Very pleasant gentleman. Patient and took time to communicate with me regarding procedures and tests. Answered all my questions and was thorough when asking about my medical and family history.
Dr tong was so nice and answered all my silly questions. He even came back in while I was waiting for my blood work to just let me know it wouldn't be long.
He's wonderful. I recommend him to everyone who will listen.
Dr. Tony's office was very easy to find. The front desk staff were welcoming & friendly and helped to expedite paperwork and get me into see the doctor. Both the nurse and doctor saw me right away with little delay. They were both friendly, efficient, and thurough. I'd definitely go back.
Dr. Tong was thoughtful, kind, and treated me with a holistic approach. Excited for his new practice to be in my neighborhood!
Extremely calm. Extremely caring. Extremely empathetic. Understands his patients physically and psychologically. Excellent communicator. He is thorough and asks lots of questions to understand his patients' condition. Takes excellent notes. Follows up personally. He is very professional yet at the same time very personable, and I felt like I could trust him with my health. I'm so happy I found Dr. Tong.
The doctor and the staff are great! They're attentive, caring and timely.
He was amazing, as was the entire staff. I was worried about finding a new primary physician but he made it a no brainier!
Very clean & professional. Very through exam & felt very satisfied that they knew what they were doing. Would definitely recommend.
Is awesomely patient, empathetic, and provides incredibly fast follow-ups!
Really great! Patient, thorough, and incredibly sympathetic.
Dr. Tong listened very well to my concerns and took detailed notes on the issue I described to him. He demonstrated a very thorough understanding of my problem and recommended several solutions that helped me quite a bit.
Dr Tong is very warm, helpful, and professional when talking to patients. I felt very well taken care of.
Dr. Tong was great. He has an great bedside manner and is very personable. Will be continuing to see him. Great job! Love the new office.
I've said it before and I will say it again. Dr. Tong is the best! He is kind and empathetic to your situation. Thank you! He's going to be my doctor from here on out.
I love doctor Tong! His staff is funny and friendly and the Doctor has a warm and friendly bedside manner. He explains things to me in a way that isn't pretentious and answers questions no matter how stupid they seem. Even before I got my first prescription I felt better already! Thank you!
Dr. Tong made sure that I was comfortable in answering the detailed set of questions and he took time to explain why each question becomes important to understand the current situation and possible remedies
Couldn't have gone any better. Was having a terrible week dealing with strep, and he was a nice, professional guy. Genuinely a good experience, which is rare for a doctor's office.