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Qualifications and Experience
Stephanie Kitamura OD joined us in 2001 to support our practice in the rapidly growing and increasingly complex field of contact lens design and fitting. She began her career at the prestigious New England College of Optometry in Boston, MA and completed her internship at the New England Eye Institute. Her internship was broad-based and brought valuable experience; at the Veterans Administration Center in Lowell, MA she gained clinical experience managing primary eye care and low vision needs for a large veteran population. This was followed with service to the Perkins School for the Blind and the Cotting School for Handicapped Children where she treated patients with an emphasis on binocular vision, strabismus, amblyopia and learning disabilities for patients with multiple handicaps. Dr. Kitamura's valuable expertise in a large variety of soft contact lenses and RGP fittings made her a perfect addition the Northwest Vision Institute team. Over the years she has developed a strong practice of devoted, successful contact lens patients that have come to appreciate her attention to detail and determination to help her patients achieve the highest possible refraction while negotiating the often complex world of technological choices relating to contact lenses. Dr. Kitamura maintains a fully stocked inventory of the latest and most technologically advanced lenses available in the industry today.
Verified Patient Reviews
I absolutely adore Dr. Kitamura. It's always a pleasure to see her. I would recommend new front end staff though. They aren't too friendly. I tried striking a conversation and they just looked at me like I was stupid.
very good at explaining technical issues
Excellent: Professional and Personal. Highly recommended.
I think she is absolutely wonderful at fitting contact lenses. I recommended her to everyone!!!
Very thorough. She took time to talk and answer all of my questions.
Stephanie is a delightful doctor and one that I look forward to seeing each year. I have had annual eye appointments with her for several years and will continue to ask for her.
She was SO pleasant and informable about the health of my eyes. What a refreshing change from my previous experiences with doctors..
Staff was Excellent, Stephanie was very through and very knowledgeable. I would recommend her and her staff to anyone who wants to get excellent eye care ..??????????
Professional and helpful staff with no question unanswered. Dr. Kitamura answered all my questions and put me at ease after determining Catarac surgery was in order.
SHE ANSWERED ALL MY QUESTIONS AND MADE GOOD SUGGESTIONS!
I have been going to Dr. Kitamura for years and always feel that she has accurate and thorough knowledge and can communicate that with me.
Dr Kitamura is professional, courteous, thorough, and personable. I truly appreciate her style and the fact she takes the time to listen and explain in detail any and all questions i might have!
Outstanding, understands contacts and nearsightedness/reading glasses better than anyone, was able to get me multifocal contacts so I no longer have to use reading glasses over my contacts.
I highly recommend this office and Stephanie Kitamura. From the time I walked in to the end of my appointment I felt like they truly cared about me.
Stephanie and the staff were very professional, polite and helpful. I will definitely see her again. In addition to being impressed with the overall experience, I found Stephanie to be very thorough in her explanation of the processes and findings from the eye exam.
very friendly and efficient
The app said the appointment was at 335 pm but tge desk said it was 345. Dr was over 30 minutes late. I ended up being late for my next appointment.
Dr. Kitamura is a delightful person with a good sense of humor on top of being very professional! Doug W.
Receptionist had no record of my appointment even though ZocDoc had confirmed. I think this is a ZocDoc problem, not the problem of the clinic.
She was very pleasant and thorough. I would definitely recommend her.
Felt got all the necessary care! She is awesome!
Stephanie Kitamura, OD, is excellent. She is personable and professional, explaining procedures and taking quality time to complete eye exams. I've been coming here for about 8 years and have been well taken care of.
She is SO warm and inviting and makes you feel comfortable. A smile never leaves her face. Easily the best doctor of any kind I've ever had!
Dr. Kitamura is personable and professional. I always enjoy my appointments with her. She answers all my questions with useful and valuable responses.
She took all the time necessary to write extra notes about my situation; was happy to even recommend other places for frames
She was awesome, her patience is above and beyond the call of duty. Thank you.
She was great. Answered all my questions and was very helpful
Friendly, through, good advice, not pushy with options, etc.
WE REALLY LIKED HER - FELT CONFIDENT WITH HER EXAM - WILL SEE HER AGAIN.
Very professional yet personable. Good eye contact, I did not feel rushed and she listened carefully. A plus for those of us North of 60 Recommend her very highly and I am very critical I am an old perceptual experimental psychologist
The Dr was kind with a gentle touch. The office staff and techs were great too, all welcoming and easy going.
I was impressed with the office environment and warm welcome of all staff. Dr. Stephanie is also very nice and is quite thorough in her work involving eye exams. She answered questions and gave appropriate explanations of things, when needed. I am a very satisfied customer / new patient and will return, when needed. Thank you!
Wise ready to leave after waiting for 45 mins to see the Dr
A very pleasant and efficient visit resulting in a new prescription and updated knowledge about my eye health.
I got to my appointment a half hour early. Despite that, they got me in within 5 minutes of being there. Dr Kitamura is always cheerful and helps explain things in a way that is easy for non-doctors to understand. I am extremely happy with her!
Dr. Kitamura was absolutely wonderful. Very knowledgeable and did a great job at educating me. I felt that she spent a lot of time answering my questions, and making recommendations that were relevant to my inquiries. Her bedside manner is excellent-- she is truly a caring and kind doctor. I was particularly impressed with how much she knew about my insurance coverage, and the time she took to go over my options with me. I would not hesitate to recommend her to friends and family and will of course be seeing no one else from now on!
I have been a patient of Dr. Kitamura's for over 10 years. She has continually provided excellent care to include thorough explanations to my numerous questions.
She and the staff were a blessing on my day with their caring manner and proficiency with my exams. Thank you! Never underestimate the power of a meek and kind spirit!
I was very happy with my visit with Dr. Kitamura.
I was seen by Alex within 15inutes, but had to wait a long time to see the doctor, because of a miscommunication as to which exam room I was in. Once Dr Kituramura go it to see me things moved right along.
She was very friendly and informative.
She is great. Knowledgable, friendly, patient. She really listens and communicates well. Highly recommend her.
She is always professional but friendly. She cares about what is happening with your eyes.
Stephanie Kitamura was very friendly and professional. I will recommend her in the future.
Stephanie will have me as a patient for a long time to come. Although I will be dealing with vision issues that will require more attention as time goes by, we talked about a plan with a positive note and a smile on our faces. My kind of practice!
Very professional and helpful with recommendations to help with dry eyes.
Dr. Kitamura is an awesome doctor! I love the friendliness of her front office staff, to the open, kind and professional way about her. She gets my prescriptions right every time I see her too. Do yourself a favor and book and appointment with her! Marna
I KNEW LONG TIME AGO UNDER ROSSAM TIME IT WASAPLEASURE TOSEE HERAGAIN SHE DID AS USUAL A WONDERFUL EXAM AND VERY PROFESSIONEL aPT TIME 10OO TUESDAY 5Nov
Wonderful experience from the moment I entered the office. The check in was smooth and comfortable. They had all my insurance information ready with a very short additional form to complete after having the information pre-filled out from Zoc Doc. The wait was about 10 min. and I was able to get a terrific cup of coffee from their coffee machine. Then Stephanie Kitamura, OD gave an non-rushed exam with all my options. When I left I made an appt. for my husband.
Professional and comprehensive.
Dr. Kitamua was very professional and friendly. She explained my dry eyes condition thoroughly and gave me good advice on what to do to improve the condition.
Dr. Kitamura has been my doctor for several years. She is always very attentive and thorough during our routine checkups. This time however I had an emergency, and Dr. Kitamura was able to see me withing 30 minutes from my call to the clinic, and I didn't have to go to ER. Thank you Dr. Kitamura!
Dr. Kitamura was great. She is kind and thorough and very knowledgeable about my eye condition.
I had gotten the wrong day and they accommodated me for that day and time.
Dr. Kitamura has seen both my children, ages 7 and 9. She has a great rapport with kids and they never seem scared or nervous with her. We'll keep coming back!
My wife and I both go to Dr. Kitamura and would never condsider anyone else. We trust her diagnosis and directions.
Bright and clean office, nice and friendly staff. Dr. Kitamura is very efficient and friendly.
Always very nice...always extremely professional, takes time to explain things.
Very professional, friendly, fast. I had a very good visit and Stephanie and Anthony took very good care of my needs.
I especially liked the way Dr. Kitamura explained every step of the way!!! Stephanie and the rest of the office staff is pretty fantastic also!
Dr. Kitamura is the best eye doc I have seen. She is an excellent communicator, explaining what she is doing and why, and her advice for home treatment of my dry eye syndrome was very helpful.
Dr. Kiamura is thorough in her exams and does a great job of explaining her findings. I always feel completely at ease and confident in her care.
We are glad to be her patients!
She was great and spent a lot of time with me. She took care of my problem in a professional manner. I will see her again and tell others about her.
Dr. Kitamura is a very sweet caring Dr. with an excellent bedside manner. She listens to you, thoroughly examines your eyes and tries to find the best plan of action for using her own experiences as a reference. I would and do recommend her to anyone looking for an experienced eye Dr.
Dr. Kitamura is wonderful! In addition to being capable and professional, she's also great at explaining what's going on, nice and easy to talk to, and she's very understanding of my eye exam anxiety and knows how to handle it.
She was very good about giving me the information I need to keep my eyes healthy.
I would definitely recommend Dr. Kitamura. She made me feel comfortable throughout the appointment and was able to answer all my questions.
She was very informative. And helpful in her recommendations.
She is great!
I was very impressed today. There was some mix-up about my appt time and it appeared my appt was not on the schedule for the day I thought it was. They were still able to take me in instead of making me come back another day. I know this isn't always possible so I appreciate that they made the effort to accomodate me.
Dr. Stephanie was great. She answered all of my questions and volunteered relevant information.
Good visit, very fast!
She's warm and efficient.
Dr Kitamura gave me a more thorough eye examination than I've had recently, and she provided thoughtful and thorough answers to my many questions. Her friendly, yet professional manner is really something I value, and she made the whole examination seem very easy.
Her great reviews online are spot on. I've been seeing Dr. Kitamura for several years and she is fantastic--very professional, informative, and friendly.
Not only are the front office staff excellent with little waiting on every visit, but Dr. Kitamura took the time to check my vision again and again to ensure my contacts were absolutely perfect before I left her office.
fast and fun
Dr. Kitamura's been my eye doctor for about 12 years and continues to provide excellent service - highly recommended!
I've seen Stephanie for an annual eye exam for the last 13 or 14 years. Even though her Kirkland location is a bit out of my path, I really trust her thoroughness and thoughtfulness in keeping me current on my eye health and alternatives to consider. Wouldn't really consider going to anyone else.
It was very pleasant and quick. No new problems and all seemed to be stable. She is very welcoming and willing to explain anything I asked!
I reported the wait time at this visit only to be honest BUT there was a reason. Dr. Kitamura's technician was out on the date of my appt which meant tht Dr. Kitamura had to handle all facets of the appt. Once I was in the chair, the appt was done efficiently and expertly
Quick and easy appointment. Just an annual checkup for contacts. Was seen on time and the appointment was quick and efficient.
My visit was excellent. Dr. Kitamura's assistant, Sandy, prepped me and walked me through several steps before Dr Kitamura came in to see me. They both answered all my questions thoroughly. Everyone gave me their undivided attentionn and made me feel like I was their only patient for the day.
Appreciated the professionalism of the entire staff. Had a little wait, as it was busy, but the assistant that did the preliminary work, was outstanding, and thorough. Everyone seemed enthusiastic, and all had smiles on their faces. Enjoyable experience.
I have seen Stephanie Kitamura and love her!!!!! I would highly recommend her to anyone.....very informative and professional. Nikki S.
She is very nice and has a lot of acknowledge of any questions you may have regarding your visit and or problem.
Great appointment as always. The doctor listens to my comments, explains her findings and gives options for treatment. Could not ask for a better doctor!
Everyone in the office was very helpful and friendly. They worked me into the doctor's schedule due to a last minute condition. I was right near the office and had to see someone right away, if possible, and they did it. Dr. Kitamura was very informative as to my condition. Appreciate their helpfulness....
Fantastic doc- that's why we keep coming back and referring everyone we know as well. Would absolutely refer anyone to her.
Very good experience and Stephanie knows what she is doing. Thanks
She is very thorough and very personable. I definitely recommend her.
Extremely concerned & very professional - & helpful. Not at all like my previous eye doctors at VRA.
The staff and Dr. Kitamura = Amazing! This seriously ranks as one of the best doctor-type visits I've ever had. The office was clean, staff was warm and welcoming, doctor had a very pleasant manner and was informative, and glasses selection was great without being overwhelming. This will definitely be my go-to-eye clinic going forward.
Dr. Kitamura is a well-informed and caring practitioner. She takes the time to understand your complaints and offers excellent suggestions, while remaining friendly and personal.
I have been seeing Dr. Kitamura since she first started working there 13 years ago. She is a pleasure to see and always remembers me even though I only see her once a year. She is very professional and very pleasant. I'm moving away but told her I'm thinking of planning future vacations so that I can come back and gave her continue performing my eye exams.
Dr Kitamura is awesome and the entire family loves visiting her!! She takes her time examining us and is ready to answer all questions patiently.
I've got to Dr. Kitamura for several years now...She is a great OD
Good on the whole. I had read other reviews that wait times can be long so I scheduled my appointment for 8:30am. Wait was about 5 minutes after I was done with the forms to be seen by the assistant and then another 10 minutes or so between assistant and the Doctor herself. Spent my "eyes getting dilated" time picking out new glasses. Positive experience on the whole. Great bedside manner - she explained everything she was doing and why.
Dr.Kitamura is my Optometrist for about 4 years and I like her. However, Dr.Kitamura and other doctors at this office look very busy so you need to wait a bit. My recent eye exam lasted almost 2 hours including wait time so if you prefer a quick exam, you might get frustrated. Personally I don't mind waiting, so I'd love to go back this office next year.
I appreciated the interactions that I had with Dr. Kitamura. I feel that my input was heard and helped in coming to a conclusion about how to try to approach my new prescription.
It was great!! She I very nice and I liked her a lot!!
Dr Kitamura was fantastic and answered all my questions thoroughly. She was very nice and I would highly recommend her again!
She is pretty good doctor. She has great understanding about the contact lenses.
Now I understand! Only good reviews accepted. Bye!
As always, the whole team is polite, friendly and professional.
Very professional and very thorough - the patient's eye health is in her top priority.
I've been seeing Dr. Kitamura for a few years now. She is professional, efficient, and put you at ease. I highly recommend Northwest Vision!
She was friendly and great at understanding that eye appointments make me nervous. She seemed very capable at what she does and I trust her professionally. I will definitely choose her again for any eye related care that I need.
I would have liked an explanation that a tech would be doing the vision exam. She was very nice, but failed to introduce herself and let me know her part of the exam. Other than that, the medical staff is very nice.
She is a Gem!
Very personable and professional. I would recommend her. She took the time to answer my questions and I did not feel rushed.
Dr. Kitamura was great as always. Looking forward to a follow-up visit with her.
She was very genuine and professional.
Excelllent OD! I highly recommend Dr. Kitamura!
Very intelligent and friendly OD. I will bring my family to see Dr. Kitamura in the future.
I appreciated that she was not hesitant to ask another doctor to look at my situation also. This teamwork really worked for me.
Great visit. I really appreciated the time she took to go over all the options re: the issues I had with my vision. Overall, my experience at the office was excellent from the minute I walked in, to my appointment with Dr. Kitamura, and an eyeglass fitting with the optician. The optician did an excellent job of selecting just the right glasses for me.
Dr. Kitamura is eager to help. She seems genuinely interested and excited to provide the best possible solution.
a repeat visit, always a pleasure and better vision.
She did a thorough eye exam, and answered my questions completely. Professional but friendly.
Dr. Kiamura was terrific. The Receptionist, however, was not too friendly and
She is very pleasant and exams go quite quickly.
She was very thorough. I liked her very much.
Very happy with the visit
Awesome!! Stephanie is great!
Attentive, careful, thorough, and an all around pleasant doctor to work with.
Very professional and helpful.
Fabulous! Dr K is professional, knowledgable, experienced, people-oriented, a good listener. She is EVERYTHING a great eye doctor should be!
She's awesome, very knowledgeable and helpful.
She was fantastic,very professional,the exam went very well, and she expained everything to me in plain english, it was very nice and easy appointment.
She's very nice!
If you're looking for a new eye doctor to try out, I would recommend Dr. Kitamura. This was my first time at this clinic. I went for a routine annual exam and new glasses. Everyone who helped me was very friendly. They were very patient with me and answered any questions I had along the way.
I've seen her a few times already for my contacts/glasses prescription and regular check up and she is very friendly and easy to talk to, and also very professional in her manners and knowledge. She is very understanding when you have schedule conflicts as well.