Dr. Sue Decotiis, MD

Internist

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20 East 46th Street, # 1201, New York, NY, 10017

Qualifications and Experience

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Professional Statement

As a Board certified Internist practicing in mid town Manhattan for over 15 years, I understand the needs of the busy professional patient. They want appointments when they actually need them. They want quality, no nonsense care delivered efficiently in a location very close to their office and appreciate using their insurance whenever possible.I believe in treating the entire patient as a whole body, not in chopped up segments, a specialist for this and a specialist for that. When necessary, I refer my patient to specialists who treat my patients as I do- ensuring continuous quality care. As skin issues are so common and often appear suddenly, dermatology care is offered in this office by a board certified Dermatologist.

Zocdoc Awards

Verified Patient Reviews

(Verified Patient)

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Very talkative and informative. Professional and will be using Sue for all my needs going forward.

(Verified Patient)

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It's difficult to find a Doctor who genuinely cares about the well-being of their patients, and is able to do so with such efficiency and timeliness. Dr. Decotiis is a rare find and I'm so thankful for her. She takes the time to get find the root of an issue and then offers a variety of treatment options and solutions using her impressive background of knowledge and experience. Her office staff (front desk, nurses, administrators, are welcoming, accommodating and efficient, too (not to mention the bright, clean midtown office space). I can't share enough positive feedback about Dr. Decotiis and her team!

(Verified Patient)

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Dr. Decotiis and her entire office just make things easy and comfortable. I am typically in and out of her office in 20-30 minutes and have no hesitation recommending my friends and colleagues to see her as a PCP. Easy to speak to, listens to your questions and concerns, and provides genuine feedback. Thrilled that I came across her office and look forward to continuing to see her.

(Verified Patient)

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She is clearly trying to sell her own line of pricey supplements and other treatments that are not evidence-based, which was a disappointment.

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Dr. Decotiis is compassionate and patient, and put me at ease. She explained everything to me and was available when I had a concern a couple of days after my appointment. Thank you Dr. Decotiis!

(Verified Patient)

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Great-very personable and professional. Made me feel very comfortable.

(Verified Patient)

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I went to Dr. Decotiis because I got the bug that all New Yorker's seem to have right now. I found her staff to be empathetic and helpful (I rescheduled a few times). The office location worked for me (Midtown) by mass transit. Dr Decotiis herself is VERY INTELLIGENT. She explained functional medicine to me: everyone is unique and because of this (the variants) requires specifically tailored medical treatments for them, So what works for someone e.g. Zpack - may not be the best option for you because you have XXX. VERY SCIENTIFIC! The doctor performed a thorough exam on me and after discussing various treatment modalities (I am aware that I am not the only one with this winter cold / flu) I elected IV Therapy to kick-start my well-being. IT REALLY WORKS! Within hours my symptoms significantly lessened and I had a general sense of well-being --- as if everything in my body was in balance. I'm hooked. If you really want to be treated like a unique individual and have a medical plan personalized to you based on your weight, your blood work, and your beliefs with medical science as the backing etc. - she will not disappoint. I highly recommend.

(Verified Patient)

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She was through and accurate. She really listens and cares! I would highly reccomend her.

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BUYER BEWARE -- Dr. Decotiis is a "supplement" pusher (her own brand, though if you buy the same vitamins outside of her office suddenly they're not "essential to your well-being) and her office sleazily tries to charge you for every little thing. I tried to ignore the warning signs because it's so close to my office, but I'm done. A physical with this practice involves a nurse coming in, runs an EKG without saying a single word (is this even necessary annually?), and then the doctor comes in and barely asks you three questions before she rushes out. I have never felt like this doctor has a real interest in my well-being and am grateful I haven't had an actual medical issue to ask about. Would not recommend to anyone who can walk to a different office.

(Verified Patient)

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Less than two minutes in to the conversation with the doctor, she told me I should start using Adderall. I was shocked by this and when I questioned this, she started backing off on that and made other suggestions. She didn't seem to care about what I had to say and did not listen. She seemed in a mighty hurry and was getting annoyed by my questions. I would not recommend that anyone go to this doctor. In addition, her reception staff are not really concerned about patients. I came sharp on time for my appointment and after checking in, they didn't tell me anything until I asked what's going on 15mins in. Then they said it will be 5mins and 15 mins later the nurse took me inside. After waiting another 5-10minutes the doctor came and she barely spent 5minutes with me.

(Verified Patient)

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Professional and knowledgeable. She is my new primary!

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I wish I listened to all the warning signs that were posted on Zocdoc about Dr. Decotiis. She pushed her supplements, did not listen to issues I was having, would suggest multiple things and it felt overwhelming to understand what the solution should be and just did not make me feel comfortable. The poor reviews on this doctor are accurate and I wish I listened to them.

(Verified Patient)

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Perfect

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Dr. Decotiis is nice. Seemingly is concerned about her patients, but the staff, not so much. They are not very concerned about communicating what is going on nor are they concerned about wasting your time and will have you waiting around indefinitely. Oh, not to mention, they weren't the most welcoming bunch of front desk attendants. Perhaps a cup of coffee in the morning would've put a smile on their face and at least made it seem like they wanted to work.

(Verified Patient)

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I felt good after I get blood work back and see where I'm at I feel she will help me with a few issues I have. Very pleasant and I felt very comfortable

(Verified Patient)

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When I visited Dr. Sue the girls at the front desk were rude and I also spoke to one of the ladies on the phone a few minutes ago asking for results for a breathing test, she acted as if I should have known that you don't get those results back. I didn't go to medical school so I don't know. Word of advise: Don't make people feel incompetent over the phone, be understanding. I'm nervous I have trouble breathing, don't act as if I'm wasting your precious time, and just listen and if I don't understand explain it another way don't act like I am bothering you. If someone has a question about something serious like a medical condition instead of giving an attitude, maybe you should show some empathy.

(Verified Patient)

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I met with the,nurse practitioner who was fabulous!

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Please do not visit this doctor. I put up with the push to purchase supplements for years because she was close to my office. However, this summer I was experiencing what turned out to be a medical emergency but was dismissed by her during an in office visit. This was the second office visit for this same illness. She hastily examined me while I was in a lot of pain, told me to lay down and then left the appointment. 20 minutes later the PAs come in to take blood work, I ask if she is coming back and they say they don't know. Meanwhile I can hear her in the next exam room peddling her supplements. She eventually comes back and I ask what I should do, she says just go home and rest and prescribes pain meds. Fast forward 3 weeks and I just received a call from the office that the Dr would like to discuss my blood results. This is after I ended up checking into the hospital and spending a week there with a life threatening infection that required surgery. Please do not visit if you want a Dr that recognizes serious symptoms and cares about patients. Staff is is also rude, made an excuse that the delay in blood results was due to a Verizon outage and was hung up on after I said I would not come in to discuss my bloodwork because I was now being seen by Drs through the hospital.

(Verified Patient)

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Very disorganized. A week after my appt, I followed up with some prescriptions that were not called in and to see if I could change one to a generic brand. They didn't know the difference between allergy or asthma medication. I won't be back.

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as always Dr Decotis listened and expressed her concerns, detailing everything in a friendly professional manner. I just wish that after these years of seeing her she would remember that I was a loyal client and not say "It nice to meet you " every time.

(Verified Patient)

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Super easy, super efficient. Great doctor!

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I've only been to her once. She was very nice but you could tell she was really busy. I felt more like she wanted to make a quick buck off me than anything else.

(Verified Patient)

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I've been seeing Dr. Decotiis for years and would highly recommend her.

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Ok doctor, it just always feels like she's trying to sell me her nutritional supplements.

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Don't go to Dr. Decotiis if you are looking for a normal primary care physician. First, the office staff automatically runs a large gamut of tests on you without even consulting the physician first. For instance, for a general physical exam, they take your blood, do urinalysis, and an EKG before you even meet the doctor. This made me incredibly uncomfortable and lose trust in this office. Next, Dr. Decotiis refers to two different types of medicine- "traditional medicine" (which she doesn't focus on) and "her method" which involves probiotics/supplements she created herself. Dr. Decotiis is nice and friendly, don't get me wrong. But, I'm really just looking for a traditional doctor who practices traditional medicine, so she's not the right fit for me. Finally, the office has no organization and doesn't report test results to its patients. I had to call them to check on my blood work results, and they said they are in the mail. Well, it's a month later and I never received them. 0/10 experience.

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Dr. Decotiis is an excellent physician. She was quickly able to diagnose my condition and start me on an appropriate course of action. However, her office staff/nurses leave much to be desired. The doctor ordered a number of tests, and I had to come back to the office to get the results. I was called and told my results were back and I scheduled a time to come. They even called to confirm my appointment the day before. I get there and the nurse informs me that they in fact did not have my results and I would have to come back. WTH? I don't live or work in the area, so that was a HUGE inconvenience. Not to mention that a month later the results are not back?? There is something inherently wrong with the organization there. If you easily get frustrated with incompetent staff please go elsewhere. Dr. Decotiis is a wonderful though, and I continue to go because of her.

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Her nursing staff seemed highly incompetent. After administering my flu shot, the young nurse returned to her desk to do nothing but scroll through her phone. She didn't clean the bed after I got off the bed - she only replenished the paper covering the bed before I sat on it. She didn't take measurements, but instead asked for my height and weight. Just didn't do the standard check-up procedure I'm used to.

(Verified Patient)

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I appreciate how she is willing to partner with you in treatment. I also like that she has her own line of products and many that are suitable for those on a vegan diet.

(Verified Patient)

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Didn't go too well, there was a billing dispute so I had to connect my healthcare provider with the office's billing department to review why I had a balance. Been visiting Sue for over 5 years and this has never happen. Will continue to go to this practice but was just disappointed with the billing experience.

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Very nice and makes you feel comfortable.

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I was there for my annual physical and they tried to sell me everything they could and tell me an EKG was covered under the insurance. I called (while waiting for 20 minutes) and the insurance said it was not covered! Then she tried to sell me vaccines that I don't need or already have.

(Verified Patient)

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I really enjoyed the meeting Dr. Sue. She was really caring for my needs and took the time to explain certain things that I may need to better my health.

(Verified Patient)

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I won't be going back. EVER. stay far far away. I have high blood pressure and am on medication. Every 3 months her office insisted I go back bc they said it needed to be monitored. Fine that makes sense. (this is after the front desk was shouting around the office my FULL name and prescription, asking the doctor if I to come back or if they could refill over the phone. A clear failure in doctor patient confidentiality. I know this bc a friend of mine was ironically in the waiting room) After waiting about 45 min - 1hr, i finally went into a room where I waited another 15 minutes. Finally the PA came in. She asked what I was there for, I said I was due for a refill, she asked what I was taking what dosage, and said, "okay here you go" no other questions asked, never checked my blood pressure, nothing. But of course sent a bill for a full office visit.

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I didn't feel like there was much personal care given. I was also hit with a lot of bills that I was not warned about beforehand.

(Verified Patient)

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This was my first time visiting that office. I liked it a lot. everyone was nice. Dr was very professional and patience.

(Verified Patient)

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Always prompt, curtious attention to detail. her new office is beautiful and her staff is always very efficiant and helpful.

(Verified Patient)

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Everything went very well. Doctor Sue was extremely pleasant and answered all my questions. Definitely recommend her.

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I went into the doctor's office with pains of a UTI - thankfully was given a same day appointment. I was given one dose of meds and sent on my way after a 2 hour wait to see her for less than 10 minutes. The next day, I was in excruciating pain and seeing blood in my urine. It took the Dr's office 2 days to call me back; in that time i had gone to City MD and received two different rounds of medication. When Dr. Decotiis' office called me back and I advised it had been two days since my call and I was seen by someone else, they responded with "Okay thanks, have a good day." Not even an apology! If you want to be seen in the current decade and not be ushered out of the offices, do go elsewhere.

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I have never had to wait more than 5 minutes. The staff and doctor/PA are all very nice and personable!

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I don't understand the wait time in this office. What is the point of making an appointment when you have to sit in an exam room for 45 minutes. After waiting in the waiting room for 15. I think the new bigger office space has more exam rooms tricking patients into thinking the wait time won't be too long be no one is in the waiting room, they are all in exam rooms.

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