Dr. Sue Decotiis, MD

Internist

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20 East 46th Street, # 1201, New York, NY, 10017

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Professional Statement

As a Board certified Internist practicing in mid town Manhattan for over 15 years, I understand the needs of the busy professional patient. They want appointments when they actually need them. They want quality, no nonsense care delivered efficiently in a location very close to their office and appreciate using their insurance whenever possible.I believe in treating the entire patient as a whole body, not in chopped up segments, a specialist for this and a specialist for that. When necessary, I refer my patient to specialists who treat my patients as I do- ensuring continuous quality care. As skin issues are so common and often appear suddenly, dermatology care is offered in this office by a board certified Dermatologist.

Zocdoc Awards

Verified Patient Reviews

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Perfect

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Dr. Decotiis is nice. Seemingly is concerned about her patients, but the staff, not so much. They are not very concerned about communicating what is going on nor are they concerned about wasting your time and will have you waiting around indefinitely. Oh, not to mention, they weren't the most welcoming bunch of front desk attendants. Perhaps a cup of coffee in the morning would've put a smile on their face and at least made it seem like they wanted to work.

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I felt good after I get blood work back and see where I'm at I feel she will help me with a few issues I have. Very pleasant and I felt very comfortable

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When I visited Dr. Sue the girls at the front desk were rude and I also spoke to one of the ladies on the phone a few minutes ago asking for results for a breathing test, she acted as if I should have known that you don't get those results back. I didn't go to medical school so I don't know. Word of advise: Don't make people feel incompetent over the phone, be understanding. I'm nervous I have trouble breathing, don't act as if I'm wasting your precious time, and just listen and if I don't understand explain it another way don't act like I am bothering you. If someone has a question about something serious like a medical condition instead of giving an attitude, maybe you should show some empathy.

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I met with the,nurse practitioner who was fabulous!

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Please do not visit this doctor. I put up with the push to purchase supplements for years because she was close to my office. However, this summer I was experiencing what turned out to be a medical emergency but was dismissed by her during an in office visit. This was the second office visit for this same illness. She hastily examined me while I was in a lot of pain, told me to lay down and then left the appointment. 20 minutes later the PAs come in to take blood work, I ask if she is coming back and they say they don't know. Meanwhile I can hear her in the next exam room peddling her supplements. She eventually comes back and I ask what I should do, she says just go home and rest and prescribes pain meds. Fast forward 3 weeks and I just received a call from the office that the Dr would like to discuss my blood results. This is after I ended up checking into the hospital and spending a week there with a life threatening infection that required surgery. Please do not visit if you want a Dr that recognizes serious symptoms and cares about patients. Staff is is also rude, made an excuse that the delay in blood results was due to a Verizon outage and was hung up on after I said I would not come in to discuss my bloodwork because I was now being seen by Drs through the hospital.

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Very disorganized. A week after my appt, I followed up with some prescriptions that were not called in and to see if I could change one to a generic brand. They didn't know the difference between allergy or asthma medication. I won't be back.

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as always Dr Decotis listened and expressed her concerns, detailing everything in a friendly professional manner. I just wish that after these years of seeing her she would remember that I was a loyal client and not say "It nice to meet you " every time.

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Super easy, super efficient. Great doctor!

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I've only been to her once. She was very nice but you could tell she was really busy. I felt more like she wanted to make a quick buck off me than anything else.

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I've been seeing Dr. Decotiis for years and would highly recommend her.

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Ok doctor, it just always feels like she's trying to sell me her nutritional supplements.

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Don't go to Dr. Decotiis if you are looking for a normal primary care physician. First, the office staff automatically runs a large gamut of tests on you without even consulting the physician first. For instance, for a general physical exam, they take your blood, do urinalysis, and an EKG before you even meet the doctor. This made me incredibly uncomfortable and lose trust in this office. Next, Dr. Decotiis refers to two different types of medicine- "traditional medicine" (which she doesn't focus on) and "her method" which involves probiotics/supplements she created herself. Dr. Decotiis is nice and friendly, don't get me wrong. But, I'm really just looking for a traditional doctor who practices traditional medicine, so she's not the right fit for me. Finally, the office has no organization and doesn't report test results to its patients. I had to call them to check on my blood work results, and they said they are in the mail. Well, it's a month later and I never received them. 0/10 experience.

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Dr. Decotiis is an excellent physician. She was quickly able to diagnose my condition and start me on an appropriate course of action. However, her office staff/nurses leave much to be desired. The doctor ordered a number of tests, and I had to come back to the office to get the results. I was called and told my results were back and I scheduled a time to come. They even called to confirm my appointment the day before. I get there and the nurse informs me that they in fact did not have my results and I would have to come back. WTH? I don't live or work in the area, so that was a HUGE inconvenience. Not to mention that a month later the results are not back?? There is something inherently wrong with the organization there. If you easily get frustrated with incompetent staff please go elsewhere. Dr. Decotiis is a wonderful though, and I continue to go because of her.

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Her nursing staff seemed highly incompetent. After administering my flu shot, the young nurse returned to her desk to do nothing but scroll through her phone. She didn't clean the bed after I got off the bed - she only replenished the paper covering the bed before I sat on it. She didn't take measurements, but instead asked for my height and weight. Just didn't do the standard check-up procedure I'm used to.

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I appreciate how she is willing to partner with you in treatment. I also like that she has her own line of products and many that are suitable for those on a vegan diet.

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Didn't go too well, there was a billing dispute so I had to connect my healthcare provider with the office's billing department to review why I had a balance. Been visiting Sue for over 5 years and this has never happen. Will continue to go to this practice but was just disappointed with the billing experience.

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Very nice and makes you feel comfortable.

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I was there for my annual physical and they tried to sell me everything they could and tell me an EKG was covered under the insurance. I called (while waiting for 20 minutes) and the insurance said it was not covered! Then she tried to sell me vaccines that I don't need or already have.

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I really enjoyed the meeting Dr. Sue. She was really caring for my needs and took the time to explain certain things that I may need to better my health.

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I won't be going back. EVER. stay far far away. I have high blood pressure and am on medication. Every 3 months her office insisted I go back bc they said it needed to be monitored. Fine that makes sense. (this is after the front desk was shouting around the office my FULL name and prescription, asking the doctor if I to come back or if they could refill over the phone. A clear failure in doctor patient confidentiality. I know this bc a friend of mine was ironically in the waiting room) After waiting about 45 min - 1hr, i finally went into a room where I waited another 15 minutes. Finally the PA came in. She asked what I was there for, I said I was due for a refill, she asked what I was taking what dosage, and said, "okay here you go" no other questions asked, never checked my blood pressure, nothing. But of course sent a bill for a full office visit.

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I didn't feel like there was much personal care given. I was also hit with a lot of bills that I was not warned about beforehand.

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This was my first time visiting that office. I liked it a lot. everyone was nice. Dr was very professional and patience.

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Always prompt, curtious attention to detail. her new office is beautiful and her staff is always very efficiant and helpful.

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Everything went very well. Doctor Sue was extremely pleasant and answered all my questions. Definitely recommend her.

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I went into the doctor's office with pains of a UTI - thankfully was given a same day appointment. I was given one dose of meds and sent on my way after a 2 hour wait to see her for less than 10 minutes. The next day, I was in excruciating pain and seeing blood in my urine. It took the Dr's office 2 days to call me back; in that time i had gone to City MD and received two different rounds of medication. When Dr. Decotiis' office called me back and I advised it had been two days since my call and I was seen by someone else, they responded with "Okay thanks, have a good day." Not even an apology! If you want to be seen in the current decade and not be ushered out of the offices, do go elsewhere.

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I have never had to wait more than 5 minutes. The staff and doctor/PA are all very nice and personable!

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I don't understand the wait time in this office. What is the point of making an appointment when you have to sit in an exam room for 45 minutes. After waiting in the waiting room for 15. I think the new bigger office space has more exam rooms tricking patients into thinking the wait time won't be too long be no one is in the waiting room, they are all in exam rooms.

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Dr Decotiis knows what she's doing and is friendly but seems to be running an enterprise and doesn't always spend a lot of time with patients. She also seems very focused on her weight loss products, which I realize is her specialty, but is something to be aware of if going for a GP appointment. Good if you want an efficient visit, bad if you want to spend time talking to your doctor about important issues.

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The dr was alright. Not super warm and really pushes her supplements on you. Her orders to her front office staff are ATROCIOUS! She instructed an emu educated receptionist to call me with confusing news on my blood results then when I tried to speak with the doctor about it I was yelled at, hung up on and totally disrespected! They demanded if I had questions to make an appointment with the doctor so she could get another copay!!! What a devious practice. Never come here!

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She is always very efficient and to the point.

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I like the new offices. Much more space. Receptionists were courteous and professional.

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I will not be going back to see Dr. Decotiis. I was asked to make repeat visits and have repeat blood tests, each time, oddly enough, finding something wrong with me that Dr. Decotiis had a "pill" in house to cure me with. Her own brand of pills, I might add. 4 visits, 4 different supplements that you are very pressured into purchasing. When I would ask for a prescription, with ingredients that I could go home and research, I was told that her brand was all natural and would be the better choice. Taken advantage of is an understatement. Total money scam, stay away.

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I saw the least of Dr. Decotiis which was odd, but the nurse Tracy and medical assistant Gabrielle were great. Also the front desk ladies were good.

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Doctor Decotiis is very caring and thorough.. Happy to have found someone who takes the time to listen to my concerns and answers all of my quetions.

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Yes

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She was very personable and thorough and made me feel comfortable.

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I was a new patient and Dr. Decotiis took time to do a thorough history, talk about my medical issues and lay out a course of action. She was very professional and friendly, as well as her office staff. Very good experience!

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Dr. Decotiis was personable, willing to listen, knowledgeable and thorough. Her staff are friendly and responsive. I definitely recommend paying her a visit.

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Very friendly and welcoming staff!

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