View map

Dr. Tessa Cervantes, MD

Dermatologist

Professional statement

Tessa Cervantes is a considerate and mindful dermatologist serving the community of Austin, TX. Dr. Cervantes attended medical school at the University of Texas, San Antonio, where she also completed her internship in internal medicine and residency in dermatology. She holds a bachelor’s degree from the University of Texas, Austin. Dr. Cervantes is a part of Snyder Dermatology. She is a member of the Alpha Omega Alpha Honor Society. Patients see Dr. Cervantes for a variety of reasons, including rashes, dermatology consultations, warts, eczema, and psoriasis. Because Dr. Cervantes is bilingual in English and Spanish, patients from a variety of backgrounds enjoy having her as their physician. Dr. Cervantes is deeply committed to the well-being of her patients. She takes a thorough and precise approach to her consultations to ensure that she is consistently giving accurate diagnoses.

In-network insurances

  • AARP
  • Aetna
  • Anthem Blue Cross

Specialties

  • Dermatologist

Practice names

Education and training

  • Medical School - University of Texas, San Antonio, Doctor of Medicine
  • University of Texas, San Antonio, Internship in Internal Medicine
  • University of Texas, San Antonio, Residency in Dermatology

Zocdoc awards

Rapid registration
See you again
Scheduling hero

Languages spoken

  • English
  • Spanish

Provider's gender

Female

NPI number

1669731410

Office locations

Snyder Dermatology

1510 West 34th St., Suite 100

Austin, TX 78703

Snyder Dermatology

505 W Louis Henna Blvd, Suite 200

Austin, TX 78728

Patient reviews
All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
Overall
Wait time
Bedside manner

Overall
Wait time
Bedside manner
Quick and painless appointment! Very knowledgeable and charming doctor. 10/10
Source: Zocdoc
Overall
Wait time
Bedside manner
I've been to this doctor two times prior today and even recommended her to two other people: my mom and friend. Today, after following all of the requirements to begin a new medication (including going to a lab to get bloodworkand waiting 30 days), I went back for my follow-up to receive my prescription. The appointment went well and her medical assistant said I'd need to go to the website for the medicine and answer some questions. Today is Friday and I had to work after my 9:15am appointment. When I finally had some time, I stopped to answer the questions thinking anything I would need would be in the packet I received a month ago. I get to the website and need a log-in and password; neither of which I was given or even told I would need. I call the office and they're closed so I call their answering service because I only have a short window (7 days) to pick up my prescription based on the requirements and I typically work late and an hour away so I wanted to give myself as much time as possible (the program only allows the patient to pick up their prescription). She tells the answering service to tell me it's not an emergency (which their machine in the office says to call 911 if it's an emergency; it doesn't state the answering service is for emergencies only) and that if I knew I needed a log-in I should've gotten it while in the office or called back while they were open and that I'll just need to call back on Monday. How can I know what I needed if it's my first time getting this prescription and the medical assistant didn't tell me I'd need a log-in (only the prescriber can register the patient)?! After that ordeal I managed to get in contact with the program administrator and they were able to help me log-in. After jumping through that final hoop I call my pharmacy to get an ETA on it being filled and they tell me that it was never sent in!!!! So not only did the office fail to give me the info I needed to meet tribal requirement, the doctor was completely rude, placed blame on me, and my prescription was never sent in!! I have NEVER been rude to anyone in her office and have no unpaid balance. There is no reason to disrespect or treat a paying patient this way!
Less than 6 months ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Very nice, i was 20min late and they still got me in.
Source: Zocdoc
Overall
Wait time
Bedside manner
Very efficient and thorough at the same time. I am very happy with my first experience at this office and am looking forward to my follow up!
Source: Zocdoc
Overall
Wait time
Bedside manner
Her team was incredible, and she was not only knowledgeable, but extremely gentle and kind. Also, the office is brand spanking new! :)
Source: Zocdoc
Overall
Wait time
Bedside manner
I was early, and they took me in immediately. The staff were warm and friendly, I felt very comfortable. The care and advice was honest and professional. I did not feel pressured to purchase any package or make a decision onany care. I will be returning to have some procedures done. I loved her!
Source: Zocdoc
Overall
Wait time
Bedside manner
I really appreciate the fact that she was willing to try a simple solution rather than dive right in to a testing procedure. Friendly and professional.
Less than 6 months ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Excellent quick service. Very efficient office.
Source: Zocdoc
Overall
Wait time
Bedside manner
She was great and very through.
Source: Zocdoc
Overall
Wait time
Bedside manner
AWESOME!!! Prompt, knowledgeable, friendly, helpful!!! Just a great experience!!!
Source: Zocdoc
Overall
Wait time
Bedside manner
Awesome. Timely and knowledgeable
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Cervantes was fantastic. I will absolutely recommend her to others and am proud of the switch to her practice.
Source: Zocdoc
Overall
Wait time
Bedside manner
They were fast, friendly and professional. I was very pleased with the experience and would recommend this office to others!
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
They took me back right away, but I felt extremely rushed the entire appointment. The nurse was asking me questions before I had even finished filling out my forms. The dermatologist then came in and told me what prescription she recommendedimmediately without allowing me to explain my symptoms. Could be more caring and listen more especially with a new patient.
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Very pleasant office and waiting room. Dr. Cervantes is very nice and helps you to feel comfortable.
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Cervantes was perfectly fine for my appointment but lacked any real interaction with me as her patient. She had a assistant? or somebody following her. I'm not sure if it's proper protocol to introduce them but since I was strippeddown, I think it would of been nice to know who this person was following her. Also, she didn't really take the time to explain the medicine to me or what my skin condition really was. She probably interacted with me for less than 10 minutes.
Source: Zocdoc
Overall
Wait time
Bedside manner
Appointment was on time, efficient and very thorough. Dr Cervantes answered all of my questions with a lot of detail and was very pleasant to make conversation with. I look forward to returning to this office in the future.
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Personable, knowledgeable and a great listener!
Source: Zocdoc
Overall
Wait time
Bedside manner
I couldn't have had a better experience. I was early and they took me right in. Everyone was very sweet and so kind.
Source: Zocdoc
Overall
Wait time
Bedside manner
Great experience. Everyone was friendly - from the front office, to the nurse, to the doctor. They made me feel really comfortable and I'm rarely comfortable anywhere! Thank you ladies.
Source: Zocdoc
Overall
Wait time
Bedside manner
Tessa was very kind and understanding. She gave me recommendations for my acne without pushing me to do anything that I didn't want to. Overall, she was very knowledgable, helpful, and professional!
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Cervantes and her nurse Bianca were both excellent. I could tell she knew her stuff and diagnosed me immediately! Very thorough nose to toes exam. Great personality. Even laughed at my jokes! Danny C.
Source: Zocdoc
Overall
Wait time
Bedside manner
She was very professional and took the time to answer my questions and made me part of the decision process. I would recommend her to anyone look for a good Dermatologist.
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Cervantes is one of the most caring and empathetic docs I have ever met. She listens to your concerns and genuinely cares to help you find the right solution personalized for you. Her staff also took time to educate meon my acne regimen and ensure my questions were answered. Highly recommend for acne treatment!
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Cervantes was very friendly and knowledgeable. Her staff was great. I will definitely continue to see her.
Source: Zocdoc
Overall
Wait time
Bedside manner
Amazing Doctor, entire office surpassed my expectations!! Dr. Tessa is kind and caring for her patients.
Source: Zocdoc
Overall
Wait time
Bedside manner
Great
Source: Zocdoc
Overall
Wait time
Bedside manner
Very thorough and professional, I highly recommend this doctor!
Source: Zocdoc
Overall
Wait time
Bedside manner
good
Source: Zocdoc
Overall
Wait time
Bedside manner
I definitely recommend MD. Cervantes! She makes me feel good and answer all my questions. Her staff was also very nice with me. Definitely will be back if need it.
Source: Zocdoc
Overall
Wait time
Bedside manner
Excellent! Great staff! Wonderful physician! Easy check in and check out! Highly recommend.
Source: Zocdoc
Overall
Wait time
Bedside manner
One of the easiest appointments I've ever experienced! Everyone was efficient and professional. Highly recommend this office.
Source: Zocdoc
Overall
Wait time
Bedside manner
Very helpful and informative! Quick and pleasant. I would definitely go back.
Source: Zocdoc
Overall
Wait time
Bedside manner
I am extremely pleased with my first visit with Dr. Cervantes. From the girls that checked me in, then the medical assistant (who was fabulous) then Dr. Cervantes they were all so very personable and happy. The medical assistant was veryhelpful in explaining how the new medication I will be taking will affect me. She even gave me her personal experience. I have been to many different derm's in the Austin area and have not had the experience I did today. Thank you!
Source: Zocdoc
Overall
Wait time
Bedside manner
Good explainer, professional, on time.
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Cervantes and her entire staff were very friendly, upbeat, and professional.
Source: Zocdoc
Overall
Wait time
Bedside manner
Highly recommend! Dr Cervantes is so pleasant and informational. The office is very nice also!
Source: Zocdoc
Overall
Wait time
Bedside manner
There was no wait time, which is refreshing! she is very efficient in her bedside manner. She seemed to be quick and in a hurry, but did answer my questions.
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Quick, efficient, thorough and professional from intake through exam and checkout. All office staff polite and friendly. Dr. Cervantes had great questions, bedside manner, and communication. Highly recommend!
Source: Zocdoc
Overall
Wait time
Bedside manner
Very thorough. Very personable.
Source: Zocdoc
Overall
Wait time
Bedside manner
One of the most pleasant experiences I've had at a dermatologist office. They got me in at my appointment time and took time to explain all of the findings, etc. It also helped that the doctor was so approachable.
Source: Zocdoc
Overall
Wait time
Bedside manner
Professional, engaging, knowledgeable and a great smile
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Great Experience!!!!
Source: Zocdoc
Overall
Wait time
Bedside manner
Very pleased. I would highly recommend this dr to anyone who has concerns about their skin.
Source: Zocdoc
Overall
Wait time
Bedside manner
Quick, pleasant, conclusive.
Source: Zocdoc
Overall
Wait time
Bedside manner
it was fine she was very nice
Source: Zocdoc
Overall
Wait time
Bedside manner
Source: Zocdoc
Overall
Wait time
Bedside manner
Less than 3 months ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Source: Zocdoc
Overall
Wait time
Bedside manner
Source: Zocdoc
show all reviews
ZocdocFind a DermatologistDr. Tessa Cervantes, MD