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Dr. Waiho Lum, MD

Urgent Care Specialist, Emergency Medicine Physician, Travel Medicine Specialist

Professional statement

Forest Urgent Care Center- The Forest Urgent Care Center is a walk-in medical clinic. It is conveniently located in the heart of Forest Hills, Queens to serve your immediate medical needs in a timely manner even if you don’t have an appointment. We offer quality, convenience and value that compliments your primary care. We are open 7 days a week and all major insurances accepted. **WE MOVED TO OUR NEW LOCATION 112-01 75th AVE 1FL Forest Hills NY 11375** • X-ray machine on premises • EKG, Lab Test and PPD/Tuberculin • Warts Removal • Seasonal Flu Vaccine Available • DOT Physicals • NYS DMV Article 19A Medical Exams • NYC Taxi & Limousine Commission Medical Exams • USCG Physical Examination • Measles Mumps Rubella(MMR)Vaccine Also/Titer Check • STD (sexually transmitted diseases)screening & testing • Board Certified Emergency physician: – Over 14 years of experience – Graduated from SUNY at Stony Brook Medical School – Residency at NYU/Bellevue Hospital – Previous experience at Columbia and Montefiore Hospital • Open evenings and weekends • Easy access by subway, bus and LIRR • Low rate and co-payment compared to ER visits

In-network insurances

  • 1199SEIU
  • AARP
  • APWU

Specialties

  • Emergency Medicine Physician
  • Travel Medicine Specialist
  • Urgent Care Specialist

Practice names

Board certifications

  • American Board of Emergency Medicine

Education and training

  • Medical School - State University of New York, Stony Brook, Doctor of Medicine
  • New York University, Residency in Emergency Medicine

Zocdoc awards

Rapid registration
See you again
Speedy response

Languages spoken

  • English
  • Chinese (Mandarin)
  • Chinese (Cantonese)

Provider's gender

Male

NPI number

1609837384

Office locations

Forest Urgent Care

10-11 49th Avenue

Long Island City, NY 11101

Forest Urgent Care

112-01 75th Ave.

Forest Hills, NY 11375

Patient reviews
All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
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Nothing negative to say.
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Dr. Lum was excellent! He listened to all my concerns and really took the time to figure out what was wrong with my leg. I never felt rushed out the door. He also knew I didn’t have insurance and gave meseveral options of places to go for my MRI scan. I feel very confident in his skills and really appreciate his concern for my overall health. Just hope my leg pain goes away soon!
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Thoughtful and caring doctor who listens. Would see him as primary care if I could.
Less than 6 months ago
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Outstanding!
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This doctor is the best doctor. I went to this doctor couple of time, without any appointments. And the good thing about the doctor's office is WALK IN IS MOST WELCOME.
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Quick and efficient
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Excellent
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Very satisfied.
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This was my second visit to this location. I was greeted quickly and was taken care of right away.
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I went in for a sprain. The wait time wasnt too long, but it took a little time as I was a new patient, which is understandable. The Doctor was very prompt with my issue but I didnt feel rushed inany kind of way. He was kind and had impeccable bedside manner. I will definitely be going back to him again, if need be.
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Dr. Lum is very professional and an excellent diagnostician.
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Great Dr good Ethics A+
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Dr. Lum is a nice and professional doctor. Would definitely recommend to my friends.
Less than 1 year ago
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I thought he was professional, he showed concern for my symptoms and worked out a plan to help me recover. I was very pleased.
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Clean, professional and fast care. Reasonably priced.
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Dr. Kim and his staff are great. He answeredall questions I had and explained everything thoroughly.
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Very helpful in finding issues that what’s the problems will highly recommend
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Great practice, madd steps clear as a new patient and knowledgeable staff.
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I was extremely ill and he didn't rush me at all. He made sure I was taken care of before discharging me. The only thing was advising me on taking something for the fever. Wonderful bedside manners. I only found oneof the assistants to be very pleasant, another was mediocre but there's one that appears to HATE the patients. She definitely makes patients feel worse. Please replace her Dr Lum!
Less than 1 year ago
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Dr was very polite and thorough. Staff was attentive and facility was very clean and modern. I got to the appt early so it really was like a 5 minute wait which is nothing to see a Dr in NYC.
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After getting weak or ineffective medication by two other doctors at the Astoria Medical Group, I was relieved to have my illness properly diagnosed and treated by Dr. Lum.
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Clean office. Fast service.
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Doctor tried to rush through the visit. He didn't show me the x-ray even though he took the xray.
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Confirmed they would have the vaccines I needed during the week, and then after I paid and waited for the doctor he told me he didn’t have it. He directed me to drive to their other location which was 25 miles away.
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Excellent service..the doctor as well as the staff were great.
More than 1 year ago
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Dr. Lum is a quick, thorough, and thoughtful doctor. I went to him for everything for years when I lived nearer by. Highly recommended.
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Very courteous and professional doctor. Front office and nursing staff excellent too. Definitely recommended. Very clean consultation area and modern/update equipemnt. Will consult again when needed.
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Very professional and kind
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Very professional and knowledgeable doctor. Was in and out with my issue in under 10 minutes. Staff was also very polite. Would highly recommend him to anyone.
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Dr. Lum was professional and thorough, but I was there under fifteen minutes and left with two strong prescriptions. I'm not sure how I feel about taking medication from a doc I saw so briefly.
More than 1 year ago
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Made a ZocDoc appointment, was seen within minutes of checking in and arriving on time. Vaccination was quick, no frills, in and out type of deal. Just what I needed.
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I made my appointment for Dr. Lum who is great and ended up with a different doctor. It was the quickest exam. No bedside manner. I felt like I was just given any meds and moved on out. I will only return for/ and recommend only Dr. Lum.
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Dr. Lum is definitely a great doctor. Always polite! Takes all measures and precautions to rule out everything.
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Highly recommend Dr. Lum. This diagnosis is exact. Definitely an experienced Dr.
More than 1 year ago
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I thought Dr. Lum is very professional and knowledgeable. I noticed that he listens to you and knows what he is doing. He shows compassion and understanding of why you are there. On point on his diagnosis and what a veryrespectful human being. I had a very excellent experience with Dr. Lum, and all the people in there on the day of my appointment. Thanks for everything!!!
Source: Zocdoc
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Dr. Lum is an excellent diagnostician. I highly recommend him.
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Very attentive and polite
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Dr. Lum is the man. Fast and efficient.
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The staff is LAZY and RUDE. The lab they referred us to didn't accept our insurance and when we called to change over to one under our plan, the receptionist told us that we could go to any other one. Thiswas sheer laziness since obviously, not being able to go to one means that we cannot go to just any other one. After convincing her to assist us, she stated that she'd call us back and SHE NEVER did. The Doctor was attentive to my relative's feedback but he clearly ignored what I tried to communicate. Therefore, I cannot say much regarding bedside manners. Also, when the results came back to his office they never called us. WE HAD TO CALL THEM to check if any results were ready and received. The Doctor didn't speak to us. It was the receptionist and obviously she couldn't respond to any questions we had. The Doctor never got in touch with us or follow-up with us to help resolve my relative's condition. It was a waste of time.
More than 1 year ago
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Dr. Lum was great. He made me feel comfortable and was very attrntive
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Very patient and understanding. He's also really nice. The wait wasn't very long and my actual physical was even quicker. I was in and out.
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I have been to Forest Urgent Care many times and have always had a good experience. Today, however, it took 4 hours for my prescription to be called into the pharmacy. I had been told it would take 15 minutes tocall it in because the office was very busy. I called the office twice and the pharmacist also called to ask about it and kept being told "it'll be about 10 minutes".
More than 1 year ago
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i loved it . stuff are very nice and sweet and doctor was very helpful and gantle
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I went to the clinic for travel vaccines and i almost got an extra vaccine i didnt need, i reviewed the cdc and told the doctor what to give me which was a bit disappointing, also the service at the deskis pretty unprofessional, the doctor was nice though and answered all my questions and concerns
More than 1 year ago
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The medical assistants were pleasant and accommodating. Dr. Lum is a great doctor.
More than 1 year ago
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Virtually no wait time. Immaculate facilities. Friendly staff. And Dr. Lum himself was professional and knowledgeable. Within 30 minutes of walking through the door, I had prescriptions for my symptoms prepared for me by a pharmacist acrossthe street. The medication did it's job well, as my symptoms haven't returned in the weeks since my visit. Highly recommended.
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The process, from appointment to check-out, was very efficient and Dr. Lum seems to be highly competent and was able to quickly pinpoint the probable cause of the health issue and treat it. Still have follow up but so far a very good experience.
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Not my first time there. Always very fast, efficient and knowledgeable. Thanks!
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Everyone in the office was professional and extremely courteous. They were so helpful.
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He was very informative and personable
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