Front desk staff was very friendly and organized. Seemed to all be working very well together. The woman who took me back explained what the different charges/co-pays would be depending on what they found which was very helpful. Dr. Aminpour himself got me in and checked out my ear issue quickly and efficiently without being rushed! Explained exactly what was going on and after he recommended a prescription he demonstrated how to apply inside the ear so I had no hesitations. Very friendly - a lot of doctors tend to come off as condescending but not Dr. Aminpour, he was extremely pleasant. Definitely will recommend and come back if I have any other ENT issues.