There was a mix-up with my appointment date, so when I showed up at 8 am, I wasn't showing up in the system! But they fit me in anyway without a blink of the eye. Both women who work at the front desk were awesome! So friendly, professional and cheerful! Doctor was pretty much all business, but very pleasant and professional as well. And apparently very competent, because my contact lenses work and fit perfect! Gone is the blurry vision.