Dr. Desai was very friendly, understanding, and made thw entire appointment feel comfortable. He has many years of knowledge, experience, and multiple offices in thr San Fernando Valley so I would highly recommend him to everyone in the area. The fromt desk receptionists were also kind and friendly to go over any procedures and explain to me in detail anything I had to take care of before, during, and after the appointment(s). Both receptionists were kind in fact to make me feel better and offered water as well while in the waiting room. Probably the best gastroenterologist in the Valley.