DR. Neumann was absolutely hands on across the board! From the time I booked and received a confirmation text from the Doctor herself, to when she greeted me in the waiting area outside her office on my appointment date! DR. Neumann is very knowledgeable and answered all of my questions. Quick and easy! DR. Neumann has a vast knowledge of sports injuries, just what I was looking for! She made me feel at ease while assessing and explained as she did so. I will be seeing her again for a follow-up and will have DR. Neumann as my Primary Physician! Also, ZocDoc made booking on line a breeze!