Dr. Ferstenberg is extremely patient and wants to ensure that you fully understand his 'diagnosis'. I saw him for a consultation and he was very thorough- while we only did a brief exam in his office, he went over my concerns in detail and did not let anyone in the office interrupt our discussion. He takes his time and doesn't move you in and out like many doctors do. Our conversation continued until I had no more questions left unanswered and told me to call him should I think of anything upon arriving home that day. Highly recommend!