Gastroenterologists in Westwood Lakes, FL
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The first impression is how clean the clinic is spotless and airy. Dr. Price is consummate professional and does not come off as an intimidating figure, very friendly and poses questions to elicit clues that may eventually help with the diagnosis. There are not leading questions but to try and describe the symptoms. It was a pleasant experience. The only snag is the clinic address is not clearly displayed and even the GPS was of no help at all.
I was told I should have informed my appointment was scheduled via Zoc Doc when I arrived. However my appointment was confirmed via phone verbally and text messages. I waited over an hour to be seen and was seen at that time due to questioning the late time. Staff was very disorganized, rushed,and lacked professionalism. After my appointment I had to make another appointment to have a procedure done. Once again I had to wait., after being called into the office to schedule the procedure the staff received a call and continued to have a conversation. When I Informed her at this point I was at the office for over two hours and need to return to work. Dr. Rodriguez was very nice but staff could be better managed.
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