Dr. Malhotra was lovely, took her time, answered all my questions, etc. The office was also very well run and my wait time was virtually non-existent. I would highly recommend this practice, except that they use a lab downstairs for blood work, and it took over an hour to be seen. The lab is horribly run with poor communication and doesn't seem very clean or nice. It's so bad that I would consider choosing a different doctor in the future, which is a shame since I really liked Dr. Malhotra. I used to visit another doctor in the same building, and had forgotten how bad the lab situation is. I hope Dr. Malhotra's office considers having someone on staff who can handle routine blood work.