Hearing Specialists in Saratoga, CA
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I would have given 5 star but front office sucks! No coordination between website info I provided vs what they had and no coordination among themeslevs., Asked my insurance card copy 3 times even I submitted on web, Two different people checked me twice. All questions were asked twice. Too much time wasted in the front office. 2 min works took 30 mins. Once I am inside, Nurse and Dr were awesome. Dr took time to understand the issue, guide me properly, very friendly and very knowledgeable. The nurse was very friendly and smiling all the time.
I had a good visit with the doctor, she was very nice and informative. But this is the second time i scheduled with zocdoc that when i arrived at the facility im not on their schedule. Ive gotten confirmation emails and reminder texts from zocdoc. I was still accommodated as i was the only one in the lobby, but why even partner with zocdoc if the appointments arent goint to be scheduled anyway. Just seems odd.
It was an urgent care and I did not have my appointment with Emily. Overall it was good, my doctor made me feel safe and shee seem educated but she kind of made me feel like a number she was trying to get through. Wait was long even with my appointment.
The staff is nice but this place is super disorganized. If you have to get any labs done be prepared to have to explain which types labs you got... even though they’re the ones that told you to get them... ??????????????
Inspite of having an appointment and arriving 15 mins early, had to wait for almost an hour. Reception was poor.
She was extraordinarily personable, knowledgable and it was a pleasant experience throughout. Looking forward to continuing care with Dr. Subena Tilley!
Dr. Tilley presented himself with great confidence which makes me feel comfortable and in good care.
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- More Specialties
- Damage to the Ear and Disease of the Ear
- Ear Infection
- Ear Inflammation
- Ear Pain
- Evaluation for Cochlear Implant
- Hearing Loss
- Hearing Problems / Ringing in Ears
- Hearing Test
- Multiple Sclerosis