Infertility Specialists in Carthay Square, Los Angeles, CA
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This is the second times i visit this office and i am really happy to choice dr amir . thanks dr
The office was clean and modern with a giant TV that was playing a children's movie. The bathroom could've used some attention (trash can full, out of hand paper towels, tp dispenser broken) but it wasn't dirty or smelly. I arrived 25 minutes prior to my appointment scheduled for 3:00pm for posible paperwork. Even though I filled it out on zoc doc, they said they didn't receive it, I arrived early assuming that this might happen. I took less than 5 minutes to fill out and return my paperwork. I was not called until about 3:20, I was seen by the actual doctor at about 3:55 (after urine sample and vitals with assistants). I was done with Dr at about 4:05, he was fast but thorough, asking plenty of questions throughout my exam. I was hesitant to schedule with a male Dr but there was a female assistant present during exam which made me feel comfortable. He excused himself for being late, said he just came back from hospital from surgery, which may or may not be true. I know Dr's/staff like to use that line (or similar) as an excuse for running late (I've worked at a dr's office with a hospital wing and surgeries). All in all I felt I was attended to properly and did not feel the staff were rude at any time. Given the amount of people in the waiting room, my wait was not that bad.
Dr.Faisal Ahmad was very professional personable he answered all my concerns great experience..
We were not permitted to see the doctor because of our LA Care insurance and not having a referral from the primary doctor. However, the receptionist could have checked our insurance information over the phone prior to our visit and saved time for both parties.
Loved everything about this visit! I've been trying to schedule as a new patient with dozens of other doctors for months specifically for my pregnancy. Their responses were I had to be referred, their hours didn't work with my work schedule, or I would arrive for them to tell me nothing was confirmed. BUT with Dr. Ruthan Devera, I received a confirmation email right away to start the intake process online. The medical office was easy to find, they had valet available, and the ambiance walking through the doors to even just the waiting room was so pleasant. All the staff greeted me with a smile, updated me with wait time, and they had films from Netflix available. Once I was called in, dark chocolates were offered, there's a water cooler available and all instructions made it so I never felt lost throughout my entire visit. Ultrasound was done in room, on the spot, I was then guided through all my options moving forward. I am so very excited to have found this place and they've made me so happy about the support I'll have through my first pregnancy.
Dr. Kostolias is truly passionate about her patient care. She was the first doctor to listen to my concerns and take into consideration my own personal thoughts on my health. I would recommend her to everyone.
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