Not only is Dr. Rao totally on it, so is her entire staff. I think it's rare to find a good physician who listens who also has a high performing team around them. This was just a really efficient visit, and Dr. Rao still had time to answer questions and give some good advice during the visit. Moreover, I was able to get a flu shot added on really easily. They have great hours if I do get sick during flu season, though! I needed a referral that Dr. Rao sent through so quickly that the referring physician's office called me to schedule the appointment before I even got home.