Brie Altenau was amazing. She made me so comfortable by taking each process slowly and explaining step by step. It was my first time and she made it simple and pain-free. She talked through all of my concerns, made me feel heard, and was overall so helpful. Although something happened and their system said I had canceled my appointment but I had even received the text notification from ZocDoc. They still managed to fit me in and I had a wonderful experience.