Dr. Greenfield was very straightforward. His staff was accommodating and nice. I didn't have to wait long but I did go in on a Fri mid morning. I just moved here from out of town and I was shocked to hear that no doctors in the area would prescribe one of my medications (not a pain killer). I have records going back years showing my condition and that I've used the prescription responsibly. Dr. Greenfield explained very nicely the situation and didn't make me feel judged. He wrote a comparable (less addictive?) medication and I've actually read this is something that will end up working better for my anxiety. Dr. Greenfield and his staff were great. It was my first visit and I go back next month but he did say I can call if I have any concerns about the medication changes.