The office did not have any of my information even though I filled everything out online. The other person in the waiting room told me she'd been waiting for over an hour. The office was not very clean or sanitary (there were soda bottles and other trash on the floor of the waiting room, there was no toilet paper on the roll in the bathroom, there were no sanitary wipes to use after giving a urine sample or after the pap). Everyone was friendly, but the Doctor only spent 5 minutes in the room with me and was on the phone for 2 of those minutes. The office is very conveniently located for me, but I can't imagine using them for the rest of my OBGYN care.