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Ob-gyns in Carmody, Lakewood, CO

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Annual Pap Smear / GYN Exam

Dr. 

Laura Rokosz

MD

2mi
OB-GYN

Laura was absolutely fabulous and asked a lot of questions which really showed me she was engaged and interested in knowing about me and my visit. However, I did run into a situation upon arrival, that was more or less disruptive and awkward. The nurse who was in charge of getting my appointment prepared was having some sort of anxiety attack. She was pacing around, openly discussing how she didn't want to deal with clients and she didn't want to "be there today". At first I tried to pass it, but then she began talking about her breakdown with the receptionist, who you could tell felt a bit awkward as well, and it made me feel unwanted and uncomfortable. While attempting to fill out my paperwork, she made the notion to interrupt me to get a urine sample, which I later learned was so she could leave early, which honestly she should have just left before going on and on about her anxiety attack in front of the patients. At that point I was frustrated and extremely short with her, which I knew she could tell. She did try to apologize while gathering my vitals and height/ weight, but then dove into telling me about her divorce and personal details that made my first time visit more than uncomfortable. I went and sat in the appointment room where she asked me what my reason for visiting was and when attempting to explain, I could tell she couldn't care less about my visit, and interrupted me (for the second time that day) to go tell the doctor I was there. After she walked out, I could hear her in the halls continuing to sigh, and be upset, while complaining loud enough to hear through the walls. I get it, I've been through a divorce, it's traumatizing. But there's a certain standard that you have to meet when it comes to separating your feelings from your work, and she was unable to do that. Extremely unprofessional first impression, and as much as I did enjoy Laura, I have a hard time imagining I'll be back as I did not feel welcomed, and was not given any form of apology by anyone.

Appointments available Mon, Jun 10
7114 W Jefferson Ave, Suite 205LakewoodCO80235
Appointments available Mon, Jun 10
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