Ob-gyns in Coyote Lakes, Surprise, AZ
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I went in for just one thing but since I was a new patient she was sure to take the time to go over my past ailments and made sure that I knew what my options were. I was anxious going to a new doctor because in the past, they never really seemed to care about my medical history but she was different and really took the time to make sure that I got as much done in one appointment as possible.
I was taken to the exam room right on schedule. I had to wait a short while for Dr. Sullivan, but in the meantime there was an informative and interesting touchscreen with anatomy and disease information. Dr. Sullivan always takes time to listen to me and I never feel rushed. Plus she lets me make decisions about my own care and followup.
Dr Saunders was very professional and efficient. I enjoyed being attended by her, and will definitely see her again. However the Reception staff was rude and impatient. I was handed over ( almost thrown through the window of reception ) with poor manners a questionnaire to be filled which I did. The two receptionist were talking about personal matter between themselves, and complaining about the amount of paper work they had to deal with. Personally I felt they were unprofessional. If they do not want to work in this Health Office, then perhaps they should stay away and look for a different type of work. Receptionists are the first persons you meet, and it creates a bad feeling about the place.
Overall my visit went well. The only bad part was having to wait 45 minutes to be taken back into the office and then about another 15 minutes to actually see the doctor. Other than that Dr. Kothari was very nice and explained what she was doing while always asking to make sure I was okay through out the appointment.
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