Ob-gyns in Downtown Long Beach, Long Beach, CA
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I can't say enough great things about this office. They offer multiple ways to communicate such as by phone, online chat and a patient portal. The office is always well kept, clean and sophisticated. Staff is very responsive to my needs. Dr. Kostolias is an amazing doctor. She is kind and really made me feel comfortable through out the entire process.
The office was surprisingly clean, updated, and nice; I found parking on a side street right nearby. The women behind the counter were very helpful in getting me the paperwork, and getting me started. The nurse that took my weight, history, and checked me in (she also took my blood later) was extremely nice and friendly. I only wish Dr. Martinson had been half as friendly. I'm extremely nervous during annual exams and PAPs because I've never been able to get comfortable with a doctor (constantly moving) and they're very painful for me. Dr. Martinson asked standard questions, talked about my history/method of contraceptives, and we started the exam. She did use a smaller speculum when I told her that the standard one hurt too much, but she wasn't nice or patient about it. She was very brusque and more interested in getting the exam over with than making sure I was comfortable. I guess she did her job, and that's all I can ask her to do. But she was also very curt with me about getting my prescription renewed (it was, admittedly, my fault I forgot the package) and warned me to call the nurses with it ASAP because she wasn't going to be in the office for more than another hour or two. She was about 30-40 minutes late to my appointment (I was sitting in the un-airconditioned exam room in those flimsy paper things waiting.... and waiting), too. So I guess really make sure you're on time for your appointment! The nurses and atmosphere alone are worth going here, but Dr. Martinson didn't really seem to care about me as a patient. She just wanted to get in and get out. BE WARNED. This office also changed my appointment without calling me to confirm it or ask! I booked my appointment through ZocDoc and the next morning I had an email saying that my appointment time had been changed. The people at ZocDoc were very nice about it, but it wasn't their fault. The nurse (Vanessa) also made my follow-up appointment without first asking what date/time worked for me. I have a really flexible schedule so it didn't matter either time. Just be wary of that!
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