It was only my first appointment with Dr. Cohen, but he came across very considerate and took the time to talk with me at length about my issues. I didn't feel rushed and my concerns were validated. The nurses and front desk staff were also excellent. I like the small office feel, it's much more comfortable and less clinical than most larger offices and you don't feel rushed along from room to room only to have 5 minutes with the doctor. So far, great first impression.