The office was clean and modern with a giant TV that was playing a children's movie. The bathroom could've used some attention (trash can full, out of hand paper towels, tp dispenser broken) but it wasn't dirty or smelly. I arrived 25 minutes prior to my appointment scheduled for 3:00pm for posible paperwork. Even though I filled it out on zoc doc, they said they didn't receive it, I arrived early assuming that this might happen. I took less than 5 minutes to fill out and return my paperwork. I was not called until about 3:20, I was seen by the actual doctor at about 3:55 (after urine sample and vitals with assistants). I was done with Dr at about 4:05, he was fast but thorough, asking plenty of questions throughout my exam. I was hesitant to schedule with a male Dr but there was a female assistant present during exam which made me feel comfortable. He excused himself for being late, said he just came back from hospital from surgery, which may or may not be true. I know Dr's/staff like to use that line (or similar) as an excuse for running late (I've worked at a dr's office with a hospital wing and surgeries). All in all I felt I was attended to properly and did not feel the staff were rude at any time. Given the amount of people in the waiting room, my wait was not that bad.