I arrived early for my 12:30 appointment. There was an office crisis happening prior to my arrival that the office receptionist had to tackle. There was a mix up concerning the doctor that I scheduled online. I was switched to the nurse practitioner. Dr. Patel unfortunately, stepped out for lunch so I had to wait another hour. I told myself that I was going to do an honest review and thank goodness I’m a very patient person and believe in second chances. Dr. Patel was very pleasant and it is true that she does listen to your concerns. I will schedule again if necessary.