UnitedHealthcare Oxford Ob-gyns in Long Beach, CA
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The doctor was great and the front desk was nice but I was annoyed with my long wait. The doctor made up for it - he was great, thorough and quick. My only complaint is that I was there 15 minutes early. I noticed on my way in the parking garage doesn't take card - ugh - I would have to find an ATM. So I waited for 15 minutes, they took me in to weigh me and sent me back out to wait. Seriously? I don't understand why they took me in and sent me back out to wait another 35 minutes. It was 5:40 by the time I got in. My appointment was for 5 and I left work early to be there at 4:45. It was only after I went up to the front to ask if they validated parking that they took me in instantly after. I'm sure they could tell I was annoyed. They said no, they didn't. I then asked if there was a nearby ATM and the front desk didn't know. Not very helpful. I just made a comment like "well, parking is going to be expensive now that I've waited 40 minutes. I guess I'll figure it out." I tried not to be rude but was super annoyed. Turns out, you can pay for parking in a store in the building. That would have been a nice detail for the office people to know! I wouldn't have been nearly as annoyed. Of course, they charged you more but it was my only option since I don't carry cash. (Ok, maybe my fault). Otherwise, everything was great. They faxed my prescription directly to my pharmacy.
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