Ob-gyns in Ocean Beach, CA
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Dr Castillo was great but the front office staff doesn't communicate very well. They don't tell you to arrive early to fill out paperwork, which wasn't a big deal I was still seen very quickly. However one thing that was uncomfortable they yell down the hall about patients, I think it may violate HIPAA rules.
The receptionist, the nurse ,the doctor all were very friendly, efficient and professionel. Made me feel safe and confident. The atmosphere of the office is relaxed. Doctor Berger is what you expect a doctor to be.He actually listened and although the consultation was not very long, I didn`t feel rushed. I highly recommend this doctor. I have to mention that his staff has been with him for 15 to 25 years and they still look happy...I think that says a lot!
I was in town for a short visit so this was my first and only appointment. However my appointment was cancelled without notice when I arrived at the clinic as the receptionist had made a mistake and put me under a different doctor's name at another location. That was very frustrating but they booked me for the very next day. The visit when smoothly and I enjoyed getting my check-up by Dr. Tajran who was very courteous and easy to talk to.
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