Ob-gyns in Riviera, Coral Gables, FL
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The doctor was very nice and friendly but I saw her for about 10 mins of my two and half hour wait . First the staff called me two days before to tell me they didn’t no longer had the appointment I booked on zocdoc that I had received a confirmation ; simply because sometimes there are errors with the online booking. I booked for the same day different time. Parking was a circus ; they offer free valet but it might be nice if they told you that before hand . I looked for the parking and found a free garage on the 6 floor of 6 floors . When I got there no one took my name and I kept knocking on the window ; I just walked inside and they said they were on the phone . I wrote my name but didn’t get any paperwork . As more and more people came in I went and requested the paperwork and asked how much longer. They said they didn’t know that they still needed to verify my insurance but they hadn’t given me paperwork to provide it . Once again the doctor was very nice but the staff that handles the patients really needs to get their act together. I was just going for a checkup but would hate to have an emergency or urgent need.
Dr. Ferro is professional, knowledgable, and happy to answer any and all of the questions we asked. He spent extra time making sure I was happy with all answers and I left feeling confident. His nurse was most kind and gentle also. I would highly recommend his practice!
Dr Álvarez very profesional and he’d explain to me all details about the procedure and staff very nice and friendly specially Gloria the doctor’s assistant, was a good experience highly recommended
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