Front office girls are nice, but they seemed a little lost. It could have been that it was lunch time "hopefully that was it". I hated the 1 hour wait in the lobby and their was only 2 patients ahead well one roomed the other waiting in the lobby. could have been, the doctor didnt even know their was one roomed, and may i say i asked how long the whole appointment would take "since i was on MY lunch time" and the girl said about an hour. ummmm " I wasnt asking about the wait time in the lobby" lol. anyhow finaly when it was my turn, the doctor seemed very nice and got straight to it, didnt ask all these annoying questions. and was very informative. LOVED that.! Overall, "even my small complains ^ " :) I will continue to see Dr. Khoo. !!!!!