Ob-gyns in St Edwards, Austin, TX
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Dr Serrano and his staff are the friendliest! Dr Serrano answered my million and one questions I had, front desk staff were so helpful with all my insurance questions and all his nursing staff are my favorite! They all welcome me like family when I walk through the doors. I would never ever choose a different doctor!
The office did not have any of my information even though I filled everything out online. The other person in the waiting room told me she'd been waiting for over an hour. The office was not very clean or sanitary (there were soda bottles and other trash on the floor of the waiting room, there was no toilet paper on the roll in the bathroom, there were no sanitary wipes to use after giving a urine sample or after the pap). Everyone was friendly, but the Doctor only spent 5 minutes in the room with me and was on the phone for 2 of those minutes. The office is very conveniently located for me, but I can't imagine using them for the rest of my OBGYN care.
I really enjoyed seeing Dr. Garcia. He was very friendly and assured me everything was okay when I was worried about a potential health scare. If only every doctor was as calm and reassuring as he is. I will definitely continue to see him.
She was very kind, warm, and professional. As a younger doctor, I found her easier to talk to than older physicians. The staff was very professional and didn't keep me waiting at all, wherever I was in the process.
Very pleased about the service I was provided. The front desk was very friendly, as soon as I was done with my paperwork I was seen ASAP. I was a little nervous but The doctor answered my questions and eased my mind about this pregnancy!! I am very excited I found this doctor.
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