It was my first visit with Dr. Bogursky. She seemed very nice and she was professional. The doctor made me feel comfortable to speak with her. I would go back and I thought I may keep her as my regular physician in this specialty area, however, I now have some doubts. After encountering one of her LPN’s that entered to straighten up, after the doctor left the room, my heart was crushed. The LPN’s bedside manner was horrible and I left very upset after speaking with her concerning something the doctor recommended me to do asap. When the LPN entered she asked me if I needed anything else, and I asked for a recommendation for a specialist (possibly the doctor’s office could give me name). The answer I received was blunt and harsh. I couldn’t understand, especially after the doctor told me to act quickly. When I got to my car I was in tears. I called my husband and he knew instantly I was very upset. He told me to go back inside and get her name. I was able to make a complaint to the medical facility director. I will not write her name here because I am not into breaking people as she broke me. However, I do hope the doctor and the facility director speak with her concerning this matter. I am still debating if I want to see the same doctor or another doctor next time.