Ob-gyns in University City, San Diego, CA
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The office staff were great and got me checked in right away. I was a new patient so the forms took some time to fill out which I assume might’ve affected the wait time/changed the order of patients. With that being said, I was still taken back within 30 minutes of my appointment time. Once I was taken back it was only about 5 minutes between getting into the room and Dr. Mansour coming in! She was very kind and listened to my concerns but you could tell she was very rushed/preoccupied with her long list of other patients. With that being said, she made me feel comfortable with my concerns and prescribed me medicine right away to address my issues. I would definitely go back if I had more concerns.
The secretary violated HIPPA blatanly by asking me my social and my husband's social at the front desk with other patients in the waiting room. She also called the Tricare office to confirm eligibility stating my birthdate,social security number and my husband's social security.number and birth date. I was shocked and disappointed and will be checking my credit report frequently since. I have no idea if the other people in the waiting room will use that information to steal my identity. I am thinking of reporting.this. .
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