He listens to you and make sure to answer all of your questions. If he was located in San Bruno where I live, would have chosen as my Primary Doctor.
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The facility was dirty. The waiting room walls had black smears on top. The room that I was in was quite dirty. The floor was just filthy. I was asked to remove my shoes and socks. I didn’t want to after I looked at the floor. There were these red dried stains on the floor which freaked me out. I thought it was dried blood, but one of the workers told me don’t worry it’s just the floor rusting. Thanks for reassuring me about how clean this facility is. When was the last time the place been vacuumed or cleaned? I was also getting misleading information by two different front desk people. One was nice the other was not so nice/welcoming. The doctor was great. She took her time to go through questionnaires with me. Would I go back to see the doctor? Yes. Does the place need to be cleaned? Hell yes. Would I trust anything the front desk person tell me? No.
It’s was fast and great. Waiting time was maybe 5 min, even though I was a new patient and arrived exactly on time (I expected to wait longer). The doctor was really nice. What I loved the most, she just spoke to me directly, instead of dancing around and being extra careful, as some other doctors did in my past. I don’t know, maybe she does that with those who need it :) but I’d be annoyed with such attitude, and she definitely spotted that and just talked to me like an adult to an adult. I hardly feel the exam itself. All good.
It was good. Doctor and assistant were very supportive and informative.
I did not love that if your insurance pays the bill, they don't automatically refund the very large "deposit" they charge you upon walking through the door. You have to call them once everything is processed and ask for your money back. On top of being ill and dealing with the normal hassle that is insurance coverage, this is an added step that's definitely uncommon and seems unfair. If they're going to take a deposit, they should at least automatically refund it to make this easier on the patient, not further complicate the process for us.
She actually listened to my concerns and for once I felt it was a dialog on my health not a monologue
It was amazing. She really made me feel at home and gave me numerous tips. She also told funny stories about how she knows all these kids on my baseball team through her son. -Quinn
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