Ob-gyns in Woodstock, Bronx, NY
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Dr. Ritter was very gentle and pleasant however the wait time was a little over 2 hours. Not her fault, the practice itself is poorly run. It’s not ok to over book a doctor as he/she is more susceptible to make mistakes. I actually felt bad for DR. Ritter as they had her running around everywhere. A patient who is a rugular told me the wait time is typical. So if you don’t mind waiting 2 hours to see a Doctor then you’ve found your practice. Also, noticed that the ac was not working or not turned on when I arrived. It’s summer this shouldn’t be an issue. By the time I left it was on but they didn’t have any more patients. Makes no sense!
I was about 20 minutes late to my appointment because my doctors appointment before this one had run late. I called and asked if I could still come and they said it was no problem whatsoever. When I arrived they asked me to sit down, I waited one hour and then asked what was going on and if I would be seeing the doctor soon. The response I got was "I have no idea- the doctor isn't even here yet". Why they would not inform me of this when I came or when I called I can't understand. The office staff was incredibly rude. Because I desperately needed to see a doctor I continued to wait. Forty minutes later was told the doctor had arrived and I would be seen soon. Waited 30 more minutes, checked in again and was told the doctor had left again. All told I waited almost 3 hours and never even saw the doctor. Came back later because again if was desperate. The doctor was fine but getting my test results has taken 15 phone calls and more than an hour of being on hold. Would avoid this office at all costs.
Dr was very nice. She wanted to do all diagnostic things to treat my problem that day which Was great. Did not need another appt for other procedures. It was about an hour wait to see her from my appt time. Unfurnished rooms made the establishment seem very underfunded. Different doctors practice there on different days so there's no wall decor or particular health posters and things. The MA who took my blood was sweet but did not have much experience. Took a half hour to draw a small amount of blood. I had a good experience overall despite those things.
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