Ophthalmologists in Arboretum, San Antonio, TX
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The two people I worked with were great. The wait time was ridiculous! If my insurance covered somewhere else I would not be back because the wait was way too long.
Dr. Jake was very thorough and told me to get preservative free artificial tears to help my dry eye condition. He also talked with me about allergy meds and how steroids can affect eyes. I was very please and appreciated his time with me.
Dr was good but I don't agree with intake person Amy . I had to point out that she was raising her voice to me about letters I could see clearly . I made her aware that I was a grown adult and not a Child . She apologized but I felt bad already and this made it worse . No manager to share this with . Also your front desk at other location was rude and unfriendly Why ?
I was very pleased with the service I received today at San Antonio Eye Center. The following people I came in contact with were courteous and professional: (the woman at the front desk that checked me in; the female technician that did the eye chart exam and dilated my eyes; the male technician that placed me in a room to see the doctor; Dr Vasudha Panday addressed my concerns, did a professional eye exam, and answered all my questions; the female assistant who helped enter data into the computer for the doctor; and the woman at the back desk that scheduled follow up appointments and checked me out.) Also, the exam room and waiting rooms were very clean!!!
It was quite a long wait but Dr. Nagi was very polite, patient, knowledgeable, and caring. I would highly recommend him to others.
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