EmblemHealth (formerly known as HIP) Ophthalmologists in Central, Escondido, CA
Need to make an ophthalmologist appointment this week? Use Zocdoc to find ophthalmologists in Central, Escondido who take EmblemHealth (formerly known as HIP) insurance. It’s simple, secure and free.
Overall the visit was pretty decent. The doctor answered my questions and provided me with a quick and (I'm hoping) accurate diagnosis. He was very kind and everything went well. My only complaint was the wait time. Even though I pre-filled all of my information on ZocDoc I was required to fill out similar paperwork upon my arrival. I anticipated, this, however, and arrived 20 minutes early. My paperwork was submitted at just about the time I was scheduled to arrive, however, even with all the prep, I was still left waiting about an hour before I actually saw the doctor. While this left a sour taste in my mouth, it wouldn't necessarily keep me from returning. I just wish the system was setup to show more respect my time as I tried to show for the doctor's.
Dr. Wu was incredible and explained everything so well. She made me feel cared for and didn’t talk down to me, yet was so knowledgeable and up to date on current research. However, the office is badly run by the employees. I made my appointment but was called and asked to come in a half hour earlier, yet waited an hour and a half to be seen. The card reader wasn’t working. I was led to one room, then brought to another, then brought back to another, then it felt like I was forgotten for a minute. Everyone was very nice, but the staff need training on how to structure appointments and communicate with patients.
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