Ophthalmologists in Coolcrest, TX
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Dr was good but I don't agree with intake person Amy . I had to point out that she was raising her voice to me about letters I could see clearly . I made her aware that I was a grown adult and not a Child . She apologized but I felt bad already and this made it worse . No manager to share this with . Also your front desk at other location was rude and unfriendly Why ?
Everyone was very professional and there was some one always an individual personally taking us from site to site. We have never encountered this personal concept and we appreciated it.
I'm always impressed with Dr. Panday. The results so far have exceeded my expectations. When entering the room she always give one the impression that she is friendly and professional. She so impressed my wife that she is planning to change doctors.
Office staff seemed like there were a lot of people on duty, but ladies at reception and appointment scheduling seemed to take their time like I had all day to sit in the office. The doctor was seeing patients one right after the other. They could have prepped the patients before the doctor saw them faster. My time is valuable. Prefer faster processing.
My son loves Dr. Roberts! Very thorough doc, knows his stuff, and takes his time. Always appreciate that, especially in today's healthcare climate where more and more pressure is being put on docs to get them in and push them out. If you need a pediatric ophthalmologist, Dr. R is your guy!
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