Ophthalmologists in Cypress Glen, Coral Springs, FL
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My visit was seamless. The staff was confident, friendly, and very helpful. They walked me through the entire process. So much so, that at no point did I feel confused or was I second-guessing what the next step was. I appreciate that when I visit a medical establishment for the first time. I highly recommend Your Eye Specialists. Dr. Jan was pleasant, confident and responsive to questions. I've had horrible experiences with doctors who were arrogant and condescending. I did not get any of those vibes from Dr. Jan at all. I highly recommend him.
I actually did not have a wait time - I arrived rather early to my appointment - I was actually taken back about five minutes after my scheduled appointment time. The technician, "Abi" was very friendly, courteous and professional. The staff I interacted with were all very friendly and helpful. I am very happy with the services provided to me by Dr. Vedula and her staff.
Location was easy to find and convenient to my office. Completed paperwork online and only had sign a FEW more forms once I arrived. Waiting room pleasant with ample seating (also packed with patients). Staff nice and some even funny. Dr. Kapul was engaging and showed genuine concern for my issue and intent on helping me feel better. Offered an optional follow up to assess my healing process once I've completed the prescription. Appreciate the upfrontness of signs with the wait time (2-3hrs) due to personalized attention. However, I've never waited that long at any eye appointment. My wait time was about 1hr before taken in for assessment. Another 10-15 min before I saw the dr. Total time there 2hr 45 min. I do plan to return but I'll be sure to keep my afternoon open.
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