Ophthalmologists in DePaul, Chicago, IL
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I am a long-time patient of Dr. Mary and always feel as if I am in good hands. Though we just met at today's appointment, I also thought highly of her colleague, Dr. Patel. Eileen S.
The receptionist repeatedly told me that my insurance would not pay for another pair of glasses for another year. I told her that was not correct. My rx changed. I also informed her that all that needed to be done was a prior authorization per illinicare. She insisted I was misinformed! I repeatedly had to ask her for the new prescription Dr. Berry wrote for me. Finally I received it. The girl did not even call illinicare to verify! I took my prescription and had an eye are provider call for prior authorization an needless to say my new script is on the way?? The receptionist should have left her attitude at home and gladly verified for coverage.
Randall (Randy) Ricketts,
This was my first visit with Dr. Randy. He could not have been warmer or more professional. Very thorough, patient and kind. I saw this in how he greeted other patients as well. The office is charming and clean. Overall great vibe that puts you at ease. His receptionist was also extremely pleasant and helpful. They have just won my business as a patient.
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