Ophthalmologists in Neabsco Hills, VA
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Dr. Vo and her staff were very nice and helpful. They answered all my questions and set me up a follow up appointment to order glasses and check my contacts. I would highly recommend them. They are not close to where I live, but worth the drive.
Really friendly and comfortable environment. Also great location which makes showing up for appointments really convenient.
The optometrist was very professional, personable and easy to talk to about any optical concerns. In contrast, I felt the support staff was a bit aloof, brisk and kind of pushy about picking eyeglasses.
Dr, Kang explains what he will do and does it. He is very clear and is willing to answer any questions I have. My experience under his care has been wonderful.
Good experience with the technicians and the doctor- very informative, answered all my questions and took a detailed and non-judgmental medical history.
The actual appointment was great. But I was very disappointed in the inefficiency and wait time. Here are the details: I was contacted and asked to arrive15 minutes prior to my scheduled time, despite having been a patient in the office (albeit with a different doctor) before. I arrived 20 minutes prior to my appointment and completed the check-in process by 15 minutes prior to my appointment. I then proceeded to wait for 40 minutes (25 minutes after my scheduled time), when I asked the front desk when I would be seen. The assistant flipped through the standing files, said my file must be in the back and I’d be called in turn. When I asked at what time should I return to her if I hadn’t been called, she asked my name again and looked in the computer. Unable to find my file, she again looked through the standing files and pulled mine out, saying that it actually hadn’t been taken to the back, but I would still be called in turn. Ultimately I was taken back 45 min after my scheduled appt time and 60 minutes after the time I was requested to arrive. If I had known they were so inefficient, I would not have respected the request to arrive early, and I would have planned better.
Dr. Leigh is very fast and efficient but I never feel rushed or pushed by in order to get to the next patient. Dr. Leigh came into the practice when my long-time doctor retired. After years of wonderful service with him I was concerned about this young woman coming in to replace him. I didn't need to worry though - I took to her right away and I'm very happy to have Dr. Leigh to come to for all my opthalmic needs.
Very friendly doctor and excellent test. No wait at all.
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