Dr. Khouri and his technicians were kind, fast and knowledgeable. The only waiting I had to do was for my eyes to dilate, pretty standard. Dr. K was very knowledgeable about my condition (blepharitis and dry eye syndrome) and was interested in me as a patient on a personal level and also for a wholistic diagnosis. It was a very professional experience and I can't think of a single thing to criticize. Highly recommended!