The technician got me set up pretty quick with measurements and waited less than 5 minutes for Dr. Lisa Wilson. The checkup was quick and very pleasant. The optician, Karen, had some u usual computer problems in putting my selected frames but she was very professional and nice and eventually got it entered and everything worked out. All in all, it was a very pleasant experience and the whole process of exam and ordering glasses, probably was a lot quicker an previous places I have gone. Definitely recommend!