Ophthalmologists in Sienna Point, Sienna Plantation, TX
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The Dr Le and his back office staff were great. They treated me with care and concern. However, the front staff could be a little bit more inviting. They did not greet me when I came in. The checkout was bad. I was standing at the front for 5 minutes waiting to pay. The receptionist didn't tell me "please have a seat I'll call you in a minute," or "I'm sorry please give me a moment." She managed to have a mini convo with the other receptionist in front of me and the whole time from when I got to the front, she did now acknowledge my presence. Again, I would return because the care was great. Just a little more work at the front.
I received excellent help and care from both the doctor and the assisting employees. They answered all my questions, provided me with correct insurance information, and did all this with friendliness and a smile. Thank you!
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