Ophthalmologists in Snail, Sunnyvale, CA
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I was super impressed with how smoothly things went at my appointment. I was quickly pre-tested and only had to wait a few minutes to see the doctor. She quickly built rapport and gave me some good suggestions for some issues that I have been having. She was courteous and professional. They have a great selection of designer frames and I really had a hard time choosing! I haven’t purchased new frames in awhile so I might be out of touch but it seemed like their selection of frames were all on the higher end. The lady that helped me with frames did review the prices with me, and walked me through my insurance benefits in a very simple way! Overall it was a great experience and I would highly recommend Tri-city optical!
Mary Ann Banez,
This was one of my best encounters with a physician ever. The office was efficiently run with a quick check-in process and no delay with seeing Dr. Banez. Dr. Banez proceeded to explain each test she was about to perform, performed them and then immediately shared her observations. She then patiently and thoroughly answered my questions about the implications and recommended course of treatment. This all seems simple and unremarkable but I rarely find doctors willing to take the time to show such compassion and respect. Further, the few doctors who willing to fully engage with patients usually can't balance it with maintaining a punctual appointment schedule and it causes delays and long wait times. Dr. Banez and her office having figured it all out.
Dr. Na was professional yet warm. He explained all the exams to me and gave me his undivided attention. I left fully satisfied with my choice of glasses and much more relieved to hear my eye discomfort will improve.
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