Immediately felt welcomed by the office staff member and the doctor. The appointment was smooth and everything was explained in a manner that I could understand clearly. Felt comfortable to browse glasses at my own pace and enjoyed the help from both the doctor and the office staff member. I never felt rushed in any way even with quite a few questions. Had to have my eyes checked for possible diabetic problems and the doctor was very helpful in explaining the process and how much diabetes can affect our eyes. I was thoroughly pleased beyond words with my appointment.