I scheduled my annual comprehensive eye exam with Dr. Kathryn Smith. After verifying my insurance benefits they called me to give me their estimate of what my insurance will pay which was greatly appreciated! Note: I did request for them to contact me prior to my appointment about what my vision insurance was estimated to cover, I don't know if that is something they usually do.
At my appointment, I was first greeted by Erica at the front desk who went over the insurance estimates again, explained some options for the appointment, and helped me through my paperwork.
Christine brought me back to do the initial test and photos. She went over the options of either having my eyes dilated with drops or doing retinal photography for a fee. Erica went over this with me at check in and I initially decided to have my eyes dilated but after thinking about how annoying having my eyes dilated was (especially on a bright day which it was the day of my appointment) I chose the retinal photography instead. Let me tell you, it was well worth the fee to just take the retinal photos and be done with it! NO dilation drops, NO additional waiting for the eyes to dilate, NO sunglasses everywhere for the next few hours, NO interference with the rest of my day! Trust me, just go with the photos.
After Christine finished the initial tests, photos, and questions Dr. Smith came in for the exam. She was phenomenal! She answered all of my questions, she was honest, and her eye exam was exceptionally thorough. My favorite part of the exam was when she put lenses of different strengths into some test glasses with four lenses (two lenses on top and two lenses on bottom so it was like two separate pairs of glasses) and brought me into the reception area to look out the window and around the room to determine which strength was more comfortable for me. I'd never done this before so I thought it was pretty neat.
I wear contacts and since my prescription had changed since my last exam she provided me with trial contacts to wear for a week. Erica called me the next week to ask how the prescription was. The prescription was a little strong, which Dr. Smith expected it might be. They provided me with another week of trial contacts of a slightly lower strength. I really appreciated this; it can be hard for a patient to tell in the exam room what really works best. I was able to drive, work, read, exercise, and just live in the trial contacts and find the perfect prescription!
My appointment was during lunch hours and there are a few popular restaurants in the same shopping center so finding parking took me a few minutes. I would suggest arriving about 15 minutes early to make sure you can find parking if your appointment is during lunch hours.
The office location in is convenient. The office is clean, organized, and has nice, new equipment. Every member of the staff that I interacted with was professional, thorough, and friendly. I definitely recommend Envision Eye Center and Dr. Smith!