Dr. Wu was incredible and explained everything so well. She made me feel cared for and didn’t talk down to me, yet was so knowledgeable and up to date on current research. However, the office is badly run by the employees. I made my appointment but was called and asked to come in a half hour earlier, yet waited an hour and a half to be seen. The card reader wasn’t working. I was led to one room, then brought to another, then brought back to another, then it felt like I was forgotten for a minute. Everyone was very nice, but the staff need training on how to structure appointments and communicate with patients.