Optometrists in Port Morris, New York, NY
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The provider was great, but unfortunately, I would never go back due to her optics department. The optics department personnel are atrocious. Very poor customer service. My glasses were ruined, the said they would call insurance to see what they can do, they never did and never called to say anything to me. I had to call back to find out nothing was done and my glasses sitting there for days. At that point, I took it upon myself to call the insurance, who agreed to give me a brand new pair of glasses and lenses at no extra charge. Yet that stated the insurance stated there was nothing they can do. More like they were not willing to help.
I when to see her for a second opinion on a diagnosis that was given to my mom, and she explain everything so well , took her time show me pictures on my moms eyes and what can be done... great service and her staff (I have to say) very friendly. Definitely will keep her as my mom primary eye doc!
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