Everyone at the office couldn't have been nicer. I was a few minutes late and they didn't give me any grief about it. I was seen right away and treated with the utmost care. When I admitted to only brushing my teeth once a day and not flossing, I wasn't reprimanded or talked down to as I have been at other dental offices. The whole process was explained thoroughly from the cleaning to the x-rays to the pictures taken of my teeth. A screen was presented with all the pictures and in depth explanations were given of what everything meant and what the issues were. Both the assistant and the dentist were incredibly kind and very informative. I have never felt so at ease at a dentist office before. Plus there are baskets to choose something to take with you at the end that not only had toys for children but practical items for adults as well. Also the office looked pristine and well kept clean and sterilized, which goes to show how much everyone there cares about everything being kept in order. I can't rave enough about what a positive experience I had here.